August 30, 2005

Review: Tassimo Hot Beverage System from Single Serve Coffee

Review from Single Serve Coffee.com - Coffee Pod Reviews We received Tassimo earlier this month to review and are feeling good about this new offering in the Single Serve Coffee arena. The machine is manufactured by Braun, however Tassimo was designed by Saeco and Kraft. Tassimo will launch in the US this Fall.

Update: Tassimo has two new brewers from Bosch. Check out our reviews of the Tassimo Bosch Brewers:

Also check out our continued updated Tassimo and T-Dics area of articles.

Update: Tassimo is now calling this system a "brewbot". What's a brew bot? The Brewbot (BROO·bot) is an advanced brewing machine programmed to make over seven different varieties of beverages. Brewbots can create coffees, lattes, cappuccinos, espressos, hot chocolates and coffee cremas all at the touch of a button. a.k.a. Roboticus Brewtus. The machines are the same as earlier Tassimo Bosch models above but being marketed as brewbots. Please check out our review links of the current lineup of Tassimo machines.

Updated Bosch Tassimo Review: Read our review of the new Bosch Tassimo hot beverage system here.

Tassimo - 09The Tassimo does not use coffee pods, ESE espresso pods, or K-Cups, but utilizes a new hot beverage brewing system in the form of T-Discs. Each T-Disc has a bar code on it to tell the machine how the hot beverage of your choice needs to be prepared, and the brewing of the coffee happens inside each T-Disc as water is pushed through it. Tassimo can make single serve coffee. single serve crema coffee, espresso, lattes, cappuccinos, tea and best of all - HOT CHOCOLATE.

Tassimo is also the first single serve coffee system to have liquid milk instead of powdered milk to make cappuccinos and lattes. You don't have to keep the milk T-Discs cold either, as they are shelf stable and ultra-pasteurized. By using milk T-Discs to make a latte or cappuccino, the Tassimo eliminates the need for a complicated steam wand or frothing attachment.

Update: You can now order Tassimo at Amazon.com.

Tassimo Features

Tassimo - 25The Tassimo features:

  • Prepare a range of freshly brewed hot drinks at the touch of a button
  • Works exclusively with Tassimo T-DISC beverage pods
  • Each cup is freshly brewed in 30-60 seconds
  • Large 64 oz water reservoir or 8 - 8oz drinks from each full water resevoir
  • Dishwasher safe parts (except water container)
  • Adjustable cup stand that will fit Travel mugs, regular mugs, and espresso cups
  • Bar code system lets Tassimo know exactly how to brew each drink
  • Comes complete with T-DISC starter kit to get you going
  • Cleaning system included
  • Available T-DISCS include Kenco cappuccino, espresso, cafe crema, classic blend and classic blend decaffinated; Twinnings tea and Suchard hot chocolate, and other available online

Tassimo - 07The water reservoir is very large and clear like the Nespresso Romeo. We love a clear water reservoir as you can see how your water level is doing. We also like the fact you can nearly take apart the entire machine and wash it by hand or in the dishwasher.

Library - 7370We really liked the adjustable cup stand. It can be removed to fit travel mugs, or put in place for espresso and regular sized coffee cups. You can dial up or down the little stand for a regular coffee mug or espresso cup. It's very sturdy and has a drain spout that connects in the back of the maker.

Tassimo - 06The machine also comes with a cleaning T-Disc. The cleaning T-Disc is essentially an empty T-Disc with a bar code to make the machine go through an intensive rinse cycle. This is very convenient if you have heavy water and need to descale your coffee makers frequently.

T-Disc Technology & Brewing Simplicity

The TASSIMO Disc (T-DISC) is designed to work exclusively with the TASSIMO machine. Each T-DISC contains a precisely measured amount of coffee, tea, chocolate or concentrated milk, and is individually sealed. The T-Disc is about the same size as a pod but 1/2 inch thick and made from plastic and covered in foil.

Tassimo - 05When you insert the T-DISC, the machine reads the bar code printed on the foil label. It automatically calculates the amount of water needed, brewing time, and temperature to prepare the beverage. All the brewing happens inside the T-DISC using an inverse flow. Your beverage pours directly from T-DISC into the cup so you can prepare different drinks, one after the other.

Tassimo - 11We found inserting the T-Disc a bit weird at first. Unlike the Keurig where the foil side stays up facing you, you flip over the T-Disc to and then clamp down the jaw to puncture the disc. This also starts the Tassimo to begin heating up and when it's ready you go from red (standby), yellow (heating up), and then green (for press the button).

Library - 7369You can watch through a little window in the top the brewing process in action. Since the bottom of the T-Disc has an almost conical/snail shell shape to it and is clear, when you start the brew process simply look at the top of the clamp and you'll see your coffee being made. We think this is one of the more interesting design touches of the machine.

Adjusting the brew strength of each beverage you brew is pretty easy. You simply insert the T-Disc you want to make and while in the brewing cycle hit the start/stop button to stop the brew process. We liked this feature and

The Tassimo Machine Design

Tassimo - 04The Tassimo looks and feels like a very well designed, curvy coffee machine. We liked the small footprint of the Tassimo and found the machine to fit quite well into our kitchen countertop space. It does not look like a traditional coffee maker and has an almost super automatic feel to it like the Jura Capresso or the Nespresso Romeo. Like the Keurig, the head features a clamping mechanism and this gives it a real "jaw" like appearance.

The controls and lights are very easy to see and use. The machine features a standby light, a heating up light, manual light, and auto light. There is but one button to push on the Tassimo for brewing and it has a very dimpled pleasing appearance - almost like a perfect skipping stone.

Beverage and Flavor Varieties Available at Launch

There will be 15+ varieties of beverages you can product with the Tassimo system at launch.

Tassimo - 16

Coffee:

  • Gevalia: Signature Blend, Signature Blend Crema, Signature Blend Decaf, Espresso
  • Carte Noir Classique (online)
  • Mastro Lorenzo Crema (online)
  • Maxwell House Cafe Collection: House Blend, Decaf, Espresso, Cappuccino and Latte (online)

Tea:

  • Twinings Earl Grey
  • Gevalia English Breakfast (on line only)

Specialty:

  • Gevalia Cappuccino and Latte

Hot Chocolate

  • Suchard

Since the machine is not available until this Fall, we only received the Gevalia coffees, Gevalia Lattes, Suchard Hot Chocolate, and Twining Earl Grey Tea to sample. As more coffees become available we will continue to review them on Single Serve Coffee.com and let you know how the flavor variety progresses.

Tasting the Gevalia Tassimo Coffee

Tassimo - 09-1Unlike other reviews for pod machines, we benchmarked the Tassimo coffee produced with pod coffee produced from the Bunn My Cafe & Senseo coffee pod machines. Why? We've liked the Gevalia French Roast coffee produced from their coffee pods in the past and feel we need to produce a context for the Single Serve Coffee audience given the Tassimo will be new to the market.

The Tassimo produces an 8oz cup of Signature Blend hot coffee or coffee crema from a Gevalia T-Disc. We put Columbian & French roast coffee pods into the Bunn for a benchmark to see how the extraction and coffee produced matched up. We also fired up the Senseo with the Gevalia French Roast and Columbian pods for a benchmark on the coffee "faux crema" front.

Tassimo:

  • 8 oz cup of Coffee Signature Blend
  • 8 oz cup of Coffee Crema

Senseo:

  • 8 oz (Double Cup Setting) Gevalia French Roast Coffee Pods
  • 8 oz (Double Cup Setting) Gevalia Columbian Coffee Pods

Bunn My Cafe:

  • 8 oz Gevalia French Roast Coffee Pods
  • 8 oz Gevalia Columbian Coffee Pods

Note: For every cup of coffee we produce, we first taste black and then taste with half & half and one teaspoon of sugar. We also like our coffee medium to strong and not totally chunky.

Tassimo - 22The Tassimo 8 oz cup of Gevalia Signature Blend coffee was quite good. The Gevalia Signature blend coffee has a good amount of flavor and is more of a light to medium roast coffee. We liked the finish and had no problem downing several cups of the coffee.

In tasting the Tassimo Gevalia coffee versus the 8 oz cup of Bunn Columbian coffee, we liked the Tassimo a little better. When we put the Gevalia Signature Coffee up against the Bunn Gevalia French Roast coffee, we preferred the french roast over the Signature blend.

The Tassimo 8 oz cup cup of Signature Blend Coffee crema was excellent. It has a rich flavorful taste with notes of chicory like flavors. We liked this cup of coffee head and shoulders above the standard coffee produced from the Signature blend coffee. It's important to note that each T-Disc is different and the coffee crema produced from the Tassimo was a little more real than the Senseo.

In tasting the Senseo coffee produced in both the Gevalia French & Columbian roast coffee pods, there was little comparison except in the amount of "faux crema" the Senseo produced. We liked the Tassimo Coffee Crema better than the Senseo coffee and found the coffee to be hotter as well. We do want to note - it's not a direct blend to blend comparison but the Senseo coffee was a little more "watery" at 8 oz compared to a the Tassimo coffee crema at 8 oz.

Tasting the Espresso & Lattes Created from the Tassimo

Tassimo - 23Making a shot of espresso and other hot beverages that use espresso is easy with the Tassimo. Simply load an Espresso T-Disc and the Tassimo will produce a 1.5 oz cup of espresso. We tried the standard shot of Tassimo Espresso to be adequate. Since the air pump in the Tassimo produces quite a bit of bubbles, the crema head tends to look a little less thick than it is, but it does have a good texture and sugar will sit on top for 2-3 seconds.

The espresso has a bit of a bitter finish. But when compared to a 1.5 oz shot of Baronet Dark Espresso pod espresso, we found it to hold up but liked the Baronet a little better (we will review the Baronet espresso pods shortly). We found the espresso to be what we call "straight up" espresso with no real distinct flavors.

Tassimo - 13Making a latte is very easy as well. You make a latte by making 1 shot of espresso, and then taking 2 milk discs to create the hot milk. In the Fall, the 2 milk discs required will be combined into 1 larger milk disc and have a unique code for "latte milk" or "cappuccino milk". Since the barcode and the Tassimo T-Disc determine how the milk is prepared, you'll need to buy latte T-Discs and cappuccino T-Discs that come in packs.

The latte produced is quite good. It has a nice rich buttery taste with pretty decent temperature. We think this is above average for a totally automated latte we've had from a Flavia or other like machines. Since you simply put in the correct discs, it's also very easy to make and takes about 3-4 minutes total time. In the Fall when there is one larger milk T-Disc, this will only take about a minute.

Making Twining Tea & Hot Chocolate with the Tassimo

Okay - we have to admit. The range of beverages you can make with the Tassimo is a little astounding. We have been working on this review for 3 days now and just hit Tea & Hot Chocolate? I can't say we're big tea drinkers here at Single Serve Coffee.com but the Twining Earl Grey tea produced tasted good to us, was hot, had a nice concentration of flavor.

Tassimo - 15I can say however we are hot chocolate fans! We often get hot mint-mocoa things are the local coffee shop and the Suchard hot chocolate is excellent. The 8 ozs of hot chocolate produced is from a liquid hot chocolate - not a powder. We're pretty sure this tips the scales on why the hot chocolate is so good. It's way better than using Quik or the like, and is on par with many of the hot chocolate drinks we've made in the past using much more time consuming measures. We even added a shot of espresso to the hot chocolate and found it to be quite good and quite the caffeine buzz.

We did note that you needed to wipe a little of the syrup from the piercing mechanism after making hot chocolate. However, even if you didn't wipe the syrup it would not contaminate the next beverage you make using the Tassimo as the brewing happens inside the T-Disc not using the piercing mechanism.

Conclusion

The Tassimo is a great machine and hot beverage system. Since the machine is not solely focused on coffee, but spans the entire hot beverage making arena, we have to give it high marks for making an excellent cup of coffee crema, decent espresso, and yummy hot chocolate.

Tassimo Travel MugIt has several features like being able to add water in mid brew cycle and then finishing the drink without wasting the T-Disc as well as the ability to stop it from brewing and add the amount of water you'd like. It also accomodates travel mugs, regular mugs, and espresso sized cups.

We like the size of the reservoir and the footprint of the machine. We also like that nearly all of the parts you'll use are dishwasher safe and easily cleanable. The machine is pleasing to the eye and does make a nice addition to the line up of single serve coffee makers on the market.

We can say like other coffee systems (Nespresso, Keurig, Coffee Pod Machines) it's a choice to get into a system where availability of new T-Discs won't be at everyone's local super market. Many of the coffee flavors will only be available Tassimo.com, but if you are shopping on the web, we don't think availability will be a problem in the end.

The Tassimo will not have a huge variety of flavors at launch in the coffee arena, but we do feel the overall set of hot beverages you can make and the quality of the Gevalia coffee we brewed, more than outweighs the variety available at launch.

We like the Braun Tassimo and are going to give it a solid 4 out of cups. We will continue to test the machine and give you a follow up as more flavors become available and how the machine fairs with continued day to day use.

Tassimo will debut this Fall for a MRSP of $169.99 and T-Discs will be priced at $8.99 cents for a 18 or roughly $.50 a cup of coffee, tea, or hot chocolate. Lattes & Cappuccinos will be priced at $9.99 and come packed with enough in each set to make 10 drinks or roughly a dollar a latte.

Tassimo will be available at Tassimo.com, Amazon.com, Federated Dept Stores (e.g. Macy's), Bloomingdales, Bed Bath and Beyond, Linens n Things, May Company Stores, Sur La Table, Best Buy, and assorted other regional department and specialty stores.

Tassimo Review

Update: You can now order Tassimo at Amazon.com.

Updated Bosch Tassimo Review: Read our review of the new Bosch Tassimo hot beverage system here.

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Posted by Jay Brewer at August 30, 2005 11:42 AM

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Recent Comments

I have now had four of these poorly designed coffee makers. Bosch should be ashamed of having its brand on this disaster. The original one exploded regularly, due to a known defect documented by numerous law suits. STILL, rather than replace it, Tassino (owned by KRAFT) insisted on sending me a replacement part, that made no difference. Next replacement sent was the wrong color but, the third machine, the right color still did not solve the brewing problem. If the costly "T-Disc" is misaligned even a fraction, the brew will escape thru every orifice in the machine, leaving you a stew of black watery grinds to clean out of all the machines crevices. In addition, the buttons on this replacement were beveled and would frequently stick in the depressed position, allowing the brew to continue and continue, running all over countertop, cabinets, inside drawers, cracks, seams… everywhere. Next replacement--- alas! wrong color again. And the last replacement just never came. After phone calls to numerous to count, I got one woman in the exec office to agree to a refund. This took TEN MONTHS. Buyer beware.


Posted by: Amaronee at December 18, 2013 8:56 PM

I have a Tassimo that does not work and the all the lights flash. If i adjust it with my fist after a few times it works great. It might work for someone else with this problem the spot is on the right side. Must be a electrical problem on that side.


Posted by: john at August 22, 2011 12:16 AM

Bought the Tassimo yesterday and like it very much. Only bought the Maxwell House T-Disk and am very pleased with the taste of the 12oz breakfast blend. Good choice for a entry priced single serve brewer.


Posted by: Matt at December 18, 2010 12:06 PM

We just purchased a T65 machine and have made a few cups of different coffees and they all turn out good. It is very easy to use and fast. This is a Bosch make not Braun. We have three or four stores that carry the Tdiscs so there is no worry there for supply. One of the reasons we went with the Tassimo instead of others is the price and variety of the discs. Tea, hot chocolate, espresso, latte etc. etc. This makes it more appealing than just different types of coffee. Our model has a nice sized water tank with its own filter too.
I would recommend the Tassimo to anyone looking for a coffee machine that does more than just plain coffee. Anyone who has seen it being used wants one for themselves.


Posted by: Dennis at November 8, 2010 2:10 AM

Has anybody noticed how terrible customer service has been at the Tassimo company lately? I'm in a bit of a pickle trying to obtain my T-discs.
I've had a Braun Tassimo machine for about 2-1/2 years now. I did lots of research before I picked Tassimo, and I have used my machine practically every day. I have to say, it's run like a champ. I LOVE Tassimo. I've been on the subscription plan and everything has been going fine until about the last year or so. Now, it seems like they always ship late, (like....I placed an order on 6/30 and it wasn't even SHIPPED till 7/16) ship twice, charge twice, charges disappear then reappear on my account, and the customer service staff are inevitably in this robotic, "we're so sorry" mode. It seems like NOTHING goes right anymore.
I know that it's possible to buy the T-Discs at other stores, but what I can't find (except at Amazon and a couple of other online retailers) are the milk/latte creamers. Well, I can find them, but they cost twice as much as they do from Tassimo. I like my coffee very hot and really like the fact that you can get a 60-calorie shot of milk and the coffee stays hot, and it's perfect every time. If I use half and half I probably end up with a 150-calorie cup. (yikes!)
Because of the horrific experiences with this company, I have decided (and I'm heartbroken about it) that it's time to move on to another coffeemaking system.
I'm just curious if anyone else has had similar problems with the company and whether any solution has ever been found.


Posted by: Andrea at July 21, 2010 3:23 AM

Hi can anyone tell me the difference between the Bosch Tassimo Suprema Single Serve and this tassimo version?

Many thanks, D


Posted by: dek at July 20, 2010 4:28 PM

I tried a Keurig cup of coffee a few weeks ago and was hooked! My wife agree to allow me $100 to buy one. We were shopping around pretty seriously for the last two weeks on a good deal. This weekend we went to a friend's house warming and she told us about a coffee maker she bought that she's never used and offered to give it to us. I agreed to take it but was intending on giving it to my wife becuase I wanted the Keurig. The wife, being ever so cautious with the $$$ said, just try the Tassimo and see of you like it. Well, I did and I do! It makes a great cup of coffee. I like the fact that it doesn't take anything to clean up the machine and I love the selection of coffees and other drink that are available. I haven't tried them yet, I'm just glad they are available. I have been using a Pod coffee maker for about a year and the selection is VERY slim as to what you have for options. Now the only thing I don't like is that you don't know how much drink will be brewed by default or design from a given pod. Like, I don't know if the Gevalia Morning Blend is an 8oz brew by default and another coffee, a 12oz brew. I'd like to know that and think it should be on the package somewhere. Reason being, you may want 12oz "off-the-bat" and don't know until the brew is completed that you only got 6. But, so far I like it a lot.


Posted by: AJ Johnson at February 23, 2010 12:22 PM

I've had my Tassimo for almost a year and couldn't be happier. It makes tasty lattes/coffee a nice cup of tea and the most fabulous hot chocolate. I have given the Tassimo as gifts to my mother and sister. I have no problem finding the T-disks as they stock a large variety at my local supermarket. The best way to sum it up......Tassimo is to the BMW where the Keurig is to a Hyundai.


Posted by: Jillian at January 21, 2010 9:44 AM

I don't understand many of these post! I bought a Tassimo and found it to be a piece of junk!I'm not a latte drinker but my friends that have tried the ones I've made say they were fair at best! If you're mostly a coffee drinker, I say you should go with a Keurig instead, as I'm going to return my Tassimo after I use up my T-disc supply.


Posted by: Tom at January 14, 2010 11:03 AM

I have just purchased the Tassimo, and I love it. I've had a Keurig for a year now, and I love it as well. I bought the Tassimo specifically for the specialty drinks. A cup of coffee from either the Keurig or a latte from the Tassimo cost quite a bit more than a traditional coffee maker and a bag of coffee, but I can live with the cost for a consistently good cup of coffee or latte.

The only problem I see with the Tassimo is the availability of the T-discs.


Posted by: Zabrina at December 23, 2009 3:31 AM

I have a new Tassimo, the reason I bought it is I am demonstrating them in one of the stores. The demo model has had trouble making the cappuccinos, it doesn't finish the brewing when I am using the milk disc. I figured it was a defective machine and I really like the variety ot offers so I bought one.
I used it for about a week and it is also now not completing the brewing for the cappuccinos. I have to hold the button to make the larger cup option to empty it or it spills everywhere.
Anyone else have this problem ot know how to fix it?


Posted by: Glorianne at December 12, 2009 11:57 PM

I have had a Tassimo machine for 2 years now. I have loved it. Yes it is loud, but it makes a great cup of coffee. I recently bought my sister a Keurig for her birthday. Her machine is really quiet, but again, the tassimo does so much more. I have a serious problem with the fact that the T-disc exploded on me today. I was serving Thankgiving meal when I went to make a cup of coffee and the thing literally exploded! The hot coffee grounds, coffee and hot water splashed all over my shirt, my arm, my counter top, other dishes and appliances. It made a huge mess, ruined my brand new shirt and burned my arm! Thank God I didn't have one of my nephews in my arms when this happened! That could have been a 5 month old getting burned! I called Customer Service and they offered to send me a new package of coffee... WHAT? I laughed! I said ok, the $5 thing of coffee isn't even enough to replace the shirt this just ruined! It burned my arm, not enough to go to the emergency room, but it did burn me and you think that a $5 bag of coffee is going to do it! They offered me two bags of coffee. My concern is will this happen again? This was a $200 Machine! What the heck! They have now offered to send me out a new machine the Bosch brand (the upgraded version) I have a Braun. They said they want my older machine to rule out an isolated incident. Obviously as I found other complaints on this site, it isn't an isolated incindent! BEWARE! I will admit it makes a great cup of coffee, but is that worth your clothing being ruined and getting burned? I will promise them one thing...if a child in my family gets burned from an exploding disc... They will face a law suit!


Posted by: Bonny at November 27, 2009 12:03 AM

Just purchased and haven't ussed it yet because my local supermarket stopped carrying the T-Discs and everything is the Keurig. I thought this was a better product but why losing market share to the Keurig.


Posted by: Barbara at November 14, 2009 10:12 PM

I really like my Tassimo but I should have gone with the Keurig because: To have only one machine that does everything, bright idea, wrong on how they supply the machine. You can't get the T-Discs in a lot of areas and those who did have, don't now and going with K cups. Yes, I have used the direct delivery service, but it seems Tassimo is loosing out on the market, just for that alone: You can get K cups anywhere and the T-Discs you really want through the direct delivery service only.


Posted by: Kimberly2 at October 3, 2009 10:00 AM

All the lights on my Tassimo are flashing and it does`nt work what can i do. It was a gift and I dont know where it was purchased. Where is the service dept?


Posted by: carole jameison at September 21, 2009 6:06 PM

I have concerns about the expiration date for the milk pods. Would they keep better in the fridge?


Posted by: Pat at August 27, 2009 1:12 PM

I don't like this machine. They don't tell you when you buy it that you have to get water filters very expensive. Some how after one week the outside of the machine stains. It spills everywhere when I make coffee. Difficult to use, if you want a long coffee. Coffee is really expensive, the milk itself is 3 euros for 8 disks, and the other coffee are more expensive. I should had stick with the Senseo, easier to use and cheaper.


Posted by: frederic Thev at June 6, 2009 4:07 AM

One other "problem" that Tassimo has claimed is that certain types of water softener systems can cause problems with the machines/disks. I am still trying to get specifics in regard to this. I use a standard salt based softener on a well water system, and have used softened water, softened water that has been through a reverse osmosis unit and raw well water. The disk still blow/rupture. I believe that the service people (on the phone) are some nice people located in India, but I really need to talk to their tech. folks for details as to what is going on with the system.


Posted by: trav at March 29, 2009 9:51 AM

I have had problems with the T-disks blowing the seals for over a year now. They will replace the batch, but that does not alter the fact that the disks have what appears to be a design flaw or QA problem somewhere in the process.


Posted by: Trav at March 29, 2009 9:46 AM

I got my tassimo over 1 year ago and couldn't be happier. I am mostly a tea drinker but a latte or cappucino once in a while is wonderful.

The twinlings earl grey and Chai tea are both flavorful and my favorites.

I love the website tassimo has. I have the tdiscs direct delivered to my home at the time frame I set up. There are so many choices of coffees, teas and specialty drinks.

They also offer a european coffee direct delivery as well. I, however, am not a big fan of really strong, dark brews...so I have not subscribed.

I think anyone who is curious about tassimo...will NOT be disappointed!!

Happy drinking!!


Posted by: Heather at February 11, 2009 10:22 PM

For about one year I have used the Tassimo (Braun) and tried many coffees. Based on users' reviews and experience with the brand in Europe, I just tried the Maestro Lorenzo Espresso. It is DELICIOUS!! Probably even better than Gevalia Espresso. It's smooth, not bitter and has a suggestion of chocolate. Along with Henry's Blend, Carte Noire Voluptuoso and Gevalia Decaff Espresso, it is certainly my favorite.


Posted by: Ivan at January 7, 2009 2:36 PM

After reading the reviews on this page, I decided to buy myself the Tossimo for Christmas. I am delighted with the machine. The coffee brews hot and fast, and brews a perfect cup. I drink my coffee black when its good, and before buying my Tossimo used to only find satisfying coffee at Starbucks. The only downside is the 8oz cup, I usually have to brew two pods to make enough coffee for my morning cup. The late and cappucinos are a little thin on the foam, but still very tasty and quick.

I love Chai and I am not a big fan of the Chai availalbe at this point, I hope that they find another producer. On the other side the Hot Chocolate is awesome!

The Tossimo is also very easy to clean, and does not take up a huge amount of room. I am very pleased with my purhcase


Posted by: Reese at December 31, 2008 12:36 AM

HELP!!!! I want to buy a machine that makes both coffee and espresso for my husband. He likes to order a hazelnut Americano for star bucks. I have NO idea what that is. I do not drink coffee... sorry if I have offended anyone. I want to get him a machine that will make something similar to that Americano thing but I want it to include a coffee maker because sometimes he like just coffee. I like the Tassimo but I am worried because I read one review that said it has a plastic taste, plus, he likes the giant cups of coffee. I do have a price range and the Tassimo is within my range but I do not want to go any higher. I am desperate. Can anyone give me some good advice?


Posted by: Billie at December 21, 2008 9:59 PM

i just bought a machine and can't get it to work.


Posted by: ruth auld at November 6, 2008 12:46 AM

Hello. I just purchased the Tassimo Bosch machine and it's great. The Registration area on their website appears to be non-existent. I came across your reviews and the Web site you suggested for Registration. It appears to be for US customers only, as it rejects my entry because us Canadians don't use the same type of zip code etc. Do you have an address for Canadian purchasers?


Posted by: Audrey Noon at November 5, 2008 1:41 AM

I FIXED IT!!! I just researched the problem with water in the t-disks extensively online and came up with a hybrid fix. Tassimo recommends you de-scale every three months and also as a solution to this issue. In their manual they say you can use a solution that's sold for expresso machines. I know that many people have already tried this. So I'm thinking maybe it's the solution they're using. Well on another website for expresso machines I found a suggestion to use unsweetened lemon kool-aid as a descaler. I was like "no way!" Did some more research and lots of people use it. The packets are four for a dollar vs. $12 for a de-scaler. So I rushed out and bought some. I have to say it worked like a charm!!!!!! I removed the filter, put the packet of Kool-Aid in, added water until I got about two inches from the top. Ran through the cleaning cycle twice then let sit for 15 minutes (in manual it recommends this) then finished the container with more cleaning cycles. I rinsed out container and ran several more cycles until I couldn't smell kool-aid anymore. The citric acid in the kool aid is the key and is also the same ingredient in most de-scalers. So I hope everyone doesn't throw away their machines just yet. I still have my old broken one and am going to try it on that one. I really hope this helped you guys because I was going crazy from all that liquid left over in the disks. Apparently it works great in dishwashers too... wonder what it does to kid's teeth. LOL


Posted by: Michael at October 17, 2008 11:33 PM

Keep your receipt!! I had a Tassimo for 10 months, bought it as a gift for my partner. He loved it until it started leaving water and milk in the T-Disks. We called and they wouldn't take it back with out a sales receipt. I felt bad for him so I purchased the premium one for even more money. I have to say if there's one thing consistent with this machine is that it breaks after 10 months. The premium one just started doing the same thing, leaving lots of water and milk in the disks and it makes a mess when you take them out. Doesn't appear to purge the disks with air anymore. We subscribe to the coffee service and have spent lots of money. It appears that many others experience the same thing but I have yet to see a solution to the problem from any Tassimo reps that monitor this site. I'm not sure if I want to go out and spend more money on this thing and deal with shipping issues, etc.


Posted by: Michael at October 17, 2008 10:03 PM

I've been ordering for two years and their ordering system seems to be breaking down. More than once, on-line orders have been very late. Why? Because something is out of stock. Does anyone bother to let you know so you could make a substitution? Absolutely not. Several times ordering by phone has also been problematic, once for the above reason (again, no email, no call, nothing), and twice because our order was "rejected" for no apparent reason. It was definitely not a problem with the credit card, but they couldn't explain what else it could have been. Great coffee maker, lousy delivery system. We've asked for shipments to go to the PO Box we use, so they come to our home. We ask for them to come to our home, they go to the PO Box. Does anyone there know what they're doing? You talk to a supervisor who says, "You were supposed to get a letter telling you the order didn't go through." No letter. Same supervisor says she will follow through and make sure the new order goes through. She doesn't, because it doesn't. You call and they can't find any record of an order having been made. Very frustrating! My advice: when you order, call the next day to make sure it's going through. You shouldn't have to, but something is very wrong at Tassimo.


Posted by: Lev Raphael at October 16, 2008 4:12 PM

I have had my 1400 for almost two years. I am happy with the coffee it makes and the variety of T-discs available, but I have had the same problem twice. Just short of the one-year mark, I noticed that the machine was producing a smaller amount of coffee. I tried descaling, but with the same results. Customer service was very nice and sent me a mailer to return the machine for repairs. When the machine came back, the amount of coffe was slightly more, but it gradually decreased to the level it was when I sent it back. The coffee tastes fine, but I'm puzzled why it is producing less than it did when it was new. Also, when I make cappuccino, it uses less than half the milk in the pod.

A separate question: Is there a single-cup maker that keeps the coffee warm as long the mug or cup stays on the platform?


Posted by: Bob at September 24, 2008 2:13 PM

Just opened the box for a new Tassimo - they replaced my first one that was having some issues with cycle completion. I have to say I have missed this!!! i did have some yummy brewed coffee while it was gone but threw away so much wasted coffee we ended up not drinking or had to drink a reheated cup - blech! My six year old is next to me counting the minutes until the filter is ready and he can have his hot chocolate.

We are not coffee experts or snobs - meaning we don't drink it black and critique every nuance as. However, we also don't drink it with so much junk in it it could be dessert. We like the taste of rich, fullbodied coffee that isn't bitter and can take a little cream in it. Our favorites are the Starbucks blends and the SB Henry's Blend. We also love the lattes, cappucinos, chai tea latte and hot chocolate. This is a great machine for our entire family!


Posted by: Peggy at June 11, 2008 12:45 PM

After 3 years of ownership, I review the Tassimo power consumption on my Green blog.

http://www.jaffacake.net/dx/tassimo


Posted by: Ben Rose at May 2, 2008 12:25 PM

I have had my Tassimo for over 2year, have never descaled it, replace the filter about 2x year. we use all of the T-disc available, hot chocolate being our fav. my daughter uses the cleaning disc for a plain cup of hot water. We are very happy with it. Suggestions for improvement would be to make it quieter :-) Looking forward to more varieties. only one drawback so far has been when I remove the cup holder for a travel mug the bottom overflows with water if you dont place a papertowel down first. Otherwise a great machine.


Posted by: Bonnie at April 22, 2008 2:35 PM

Umm we can't get the water filter to lock down - it just floats to the top - whats that all about??


Posted by: Tina at January 12, 2008 7:53 PM

A couple of months ago I bought a Tassimo HBS and have been quite pleased. The selection of coffees is excellent, except for the decaffs; and, given the frequent additions to the choices, I would expect this to improve. The system allows for some manual control, rendering it versatile. The size of cup suggested for the various brews doesn't seem to match the actual volumes obtained when the coffee is made and the observations of other users would be helpful.


Posted by: Ivan at January 8, 2008 5:43 PM

What are the differences between the TA 1400 and the TA 1200? Other than that the latter is $40 less expensive


Posted by: Chuck at January 3, 2008 12:37 AM

Hi there...
Just recently caught up with whats going on in Tassimo land. My machine finally konked out at 10 mos. old. It was used everyday, but not abused. It just suddenly decided to turn off never to serve again. I boxed up the machine (customer service was hasty in sending it to me), and guarenteed that if they could not fix the problem, they would send me a new one. And sooooo they sent me a new one. I did notice a plastic taste at first, but its gone now. I have noticed that unlike my old machine, this new one does not expell all the water in the disk. I havent found it to be a problem...I just wonder why? I was quite impressed with the Customer Service...they were pleasant to deal with, were quick in sending the needed materials, and extremely timely in producing another machine for me to use. Now I am enjoying my machine again, and must say that Tassimo is doing a fabulous job coming up with more and more tea and coffee choices. Try the chai latte, with one shot of espresso...what a treat!!
Merry Christmas and Happy Holidays...K-


Posted by: Kirsten at December 24, 2007 8:18 PM

Has anyone had an issue with plasticky tasting coffee AND hot chocolate. My mother has had her Tassimo for nearly a year and we keep thinking the taste had to do with how new the machine was. I think after this long breaking it in, any newness should have worked its way through, no?


Posted by: Lesley at November 30, 2007 2:17 PM

I bought my Tassimo a year ago. I love the machine, it's quick and easy and when you just want one cup it's perfect. I love they they offer Seattle's Best coffee not.

WARNING: I however have had more trouble with online purchasing of the T-discs. Tassimo continually charges my account twice while trying to authorize the funds. I have tried to call and explain the situation and they blame the bank for doubling the charge to my account. The bank only charges what the merchant runs and have advised that Tassimo is running my card twice. Ultimately one charge will drop but not for 5-7 days.

Since there is a monopoly on the T-discs you are limited in choices of who you can purchase your coffee through. If you can find a machine that has a company that offers better customer service I recommend you check them out first.
CM - Bellevue WA


Posted by: CM at October 26, 2007 2:03 PM

Where can I find a place that demonstrates the Tassimo before I buy it. I like to know what I am getting.
Thanks,
BA


Posted by: Barry A at September 30, 2007 7:24 PM

I got my Tassimo for Christmas right after it came out. I love it! I have had no problems with it (except for exploding t-discs, which Customer Service replaced) until recently when it started not draining the disks completely. I think it may be a pressure problem. I descaled it this evening, and it is still doing it. I will contact customer service to see what they recommend. My past dealings with customer service have been great. They sent me another travel mug when they mistakenly sent me only one the first time. They replaced the exploding T-Discs (I heard there was a bad batch of discs). I am on the automatic delivery option, and it is very flexible. I have no problem getting the ones I want and the shipping is FAST. The only time I have bought discs in the store is when I got some at Target because I couldn't wait to try the "new" flavors.
To sum it all up, I love my machine. It has gotten a lot of use over the last couple of years, including a roomie who used it every day and made DOUBLE lattes at that. I wouldn't be surprised if it is starting to wear out. Under the piercing mechanism, there is a rubber diaphram that seems to have a hole in it that I don't remember seeing before. That could be the problem.
I have recommended this product to anyone who will listen to me talk about it. Don't be afraid of the bad reviews. People are more likely to complain than rave anyway!
If I get any good ideas from customer service re: the water in the disc issue, I will share it.
The Tassimo is up there on my favorite gadget list, right with my Roomba!!!!


Posted by: Jen at September 6, 2007 2:50 AM

Makes a great cup of coffee when you FIRST get it. Don't Worry IT WILL BREAK and YOU WILL ACCEPT IT. You know why? Because THEY DON'T CARE. I own TWO because the first one DUMPED ALL THE GROUNDS IN THE CUP. Bought ANOTHER ONE...Guess what? After about 6-12 months it also DUMPS GROUNDS IN YOUR CUP(if your T-Disc are starting to come out full of water just wait, you are going to be the next VERY UNHAPPY CUSTOMER)...If you feel you should spend 170 bucks every six months for a coffee maker Go Right Ahead. Also remember, Customer Service people are using NEW Machines and will not have the "REAL LIFE" experience of a machine used every day. The machine is a GREAT IDEA but IT WILL BREAK and CUSTOMER SERVICE WILL ABUSE YOUR TIME EVER TIME by making you Box it up and send it back over and over and over and over again so you can wait 2 weeks for it back only to have it do the same thing OVER AND OVER AND OVER AND OVER. TOO BAD YOU WON'T UNDERSTAND THIS UNTIL Y0U BUY ONE...I have JUST STARTED Complaining and I have all day every day to LET EVERYONE KNOW THIS MACHINE IS JUNK after 6-12 months of everyday use....


Posted by: Richard Byrd at August 25, 2007 1:13 PM

my machine is now 6 months old with no real problems to speak of. Would love more teas though. Hot chocolate is most popular here. Machine is noisy and takes up alot of counter space, but all in all works well


Posted by: Bonnie McNinch at July 31, 2007 12:51 AM

The Tassimo cleaning tdisc would be available on tassimodirect.com by mid of July.


Posted by: SK at July 2, 2007 8:10 AM

I rec'd the Tassimo for Christmas 2006. Mine was a bit tricky to get started, but once I programmed it, it worked great and still does. I absolutely love my machine. The Espresso pods are fabulous for iced coffee...run the T-disk through the cycle 2 times and add to whole milk with water and ice. I did not however, get a disk for cleaning...anyone know where I can get one? I also need a users guide for cleaning and replacing the filter. The noise the machine makes is nothing compared to a coffee grinder, and only runs for a min. I have had very bad customer service with Tassimo.com...Tassimo needs much better customer service. I am sure that some of the "service agents" are quite good, and care; but for those that act like the customer is a burden in thier day, shame on them!


Posted by: Kirsten at June 30, 2007 1:11 AM

Wow. Bought this at Target, thought it would be great for our small 6 person office. Wow. It is LOUD. Not a little loud, but incredibly obnoxiously LOUD. Unbelieveable. Returning it tomorrow. Wasted 8 dollars on T things.


Posted by: Kevin at April 25, 2007 9:06 PM

It now seems, that after two years, it's still business as usual at Kraft. I called and ordered the Gevalia coffee offer of a coffee maker and coffee. They charged my card and never shipped the product. I now have have the incentive to oder the Keurig system instead of the Tassimo. Kraft needs to instruct their customer service people better. After several calls and being assured that the product was on its way these two years later nothing has yet to materialize. This is evident by the negative postings on this site. Everything's great to begin with and then time tells the truth.


Posted by: George at April 20, 2007 12:30 PM

We bought one of these for our conference room, to be able to give clients a guests a choice for a premium beverage.

Great machine.

Until it broke. The customer service is horrible. The manager is never in, lies, lies and more lies and seven weeks later I'm still sitting on $200 worth of "T-discs" I can't use.

We got another promise for a new machine today, think it'll ever happen?

Two possibilities come to mind: 1) this machine isn't ready for "prime time". There's some engineering issue and the delays in getting things fixed are because they don't want to send out a new/fixed machine that is just going to break again, or 2) somebody really really needs to educate their customer service department about the whole concept of having a "loss leader" product with consumables over the life of the machine.

So far our "life" was about six months.


Posted by: kw at March 23, 2007 1:37 PM

Tassimo is great, I use this machine every morning. I have been using Seattle's Best T-Discs Coffee and it tastes like the coffee from the Coffee House.


Posted by: Mark at March 23, 2007 12:34 AM

My husband, my son and I went for supper at his cousin's house last Friday. After a most succulent meal (the cousin is a chef in a big restaurant), he served coffee from his Tassimo coffee maker. My husband and my son had espresso while the cousin's wife and I had capuccino. I was pleasantly surprised by the taste and so was my husband and son. I have since been researching all I can find about the Tassimo. Although the earlier reviews were raving, the later ones are most disconcerting. It seems that "reliability" is an issue. Since the price of the Tassimo is steep, I want to be sure that I will get what I pay for.


Posted by: luisa de fanti at February 20, 2007 9:00 PM

first of all i would like to mention i am a customer service representative for Tassimo. i take the calls when people are having trouble with their machines. the problem people have with the drinks being too small is becuase the machine is designed that way. you can have the drink the way it comes from the machine (all drinks are different), or you can customize your drinks to make them smaller or bigger by using the manual option on the machine. to make them smaller you just press the start/stop button when your drink is at its desired height. to make them bigger, you wait for the machine to complete its brewing cycle, then the manual light comes on and you simply hold in the start/stop button until the drink reaches your desired height. you can turn a 8oz drink into about a 12 oz beofre the strength is affected as the water is still going through the coffee grounds. as for the 6500 ft problem, it is because of the patented pressure system the brewer uses. it will not work properly over 6500 ft and could cause serious problems. as for the cleaning issue, all you have to do is remove the piercing unit and rinse it in hot water after every 5 drinks made with milk. itss not too hard. as for the price of drinks per cup, it ranges from 22 cents to a dollar (for cappuccino's and latte's). when compared to store bought, its considerably cheaper. the product line, at this time, does leave alot of people frustrated, but as time goes on there will be more. to the gentleman that had a problem with his brewer taking so long to be fixed, i am truly sorry. we do tell you two weeks, and i sincerley apologize your service expectations were not met. we do try very hard to make every customer feel as if they are our first and best customer, regardless of the time they have been with us. there are some instances where we cannot have the brewer back in time and we do try to call you and let you know. should anyone have any questions fel free to call the 1 800 number and ask. thats what we are for. it is a new machine and is alot different than anything that came beofre, so we do realize that this is a new thing for people.


Posted by: John Lindsay at February 13, 2007 10:59 PM

if you ever have a problem with your machine dont depend on customer service to do any thing to help you. I have waited over four months and called 19 times and all i get is crap. waited 2 weeks for a part it did not help. Waited 3 weeks for a box to return it for service. waited 3 weeks to get the machine back. THEY DID NOT FIX THE PROBLEM(COFFEE FULL OF GROUNDS). Now I get to wait 2 more weeks for another UPS label and another 3 weeks until I get the machine back again. Will it be fixed this time? probly not.
JUNK MACHINE AND A JUNK COMPANY. Good luck with yours.


Posted by: steve rhodes at January 29, 2007 10:53 PM

I bought the Tassimo this past Christmas. Used it on Christmas Day, then returned it the very next day. The "noise" wasn't an issue. It was the poorly tasting products it produced. The coffees it brewed were far too weak. Sure I could've stopped the brewing cycle before it finished for a stronger cup of coffee, but I would've had to have used 2 or 3 T-disks just to make a single cup. The cost per cup would've been prohibitive. After making latte's and cappuccino's, you have to just about take the whole machine apart to clean out the milk residue around the brewing area. You'd figure that Tassimo's R&D would have at least ensured a "good" cup of coffee would be made before selling this machine. After all, that's what you want. So... a great idea, but poorly produced.


Posted by: Jeff at January 28, 2007 12:14 AM

Fantastic site.

Just a few comments for others to agree with and then WRITE to TASSIMO

1. We need a "do it yourself" pod for coffee.
2. We need the ability to buy in bulk. For gosh sakes, we don't need to be forced to scavenge the stores for Latte packages. I want to buy a crate and I should get a discount as such.
3. We want more flavors.
4. A lot of people seem to want a skim milk creamer.
5. Coffee should be kosher-- for goodness sakes. How hard would that really be?
6. Machine should come with a cleaning tool for the fine spaces in the "spout".


Posted by: Amy at January 19, 2007 5:36 PM

Great Coffee
Great Coffee Maker
VERY BAD Shipping of Coffee. It takes three to four weeks to receive coffee ordered from Tassimo.
For us folks that live in the back woods of Florida that is a life-time without coffee. Come Tassimo, you could improve your shipping time for T-disks.


Posted by: James at January 17, 2007 1:08 PM

Footprint: reading the review, you'd think this thing is smallish. It actually takes up quite a bit of room, mainly because the reservoir protrudes so far to the rear of the machine. It's not altogether enormous, but "small footprint" isn't how I'd describe it. Next to a common 4-cup Mr. Coffee, it's a beast.

The T-discs are neat, but they constitute a lot of waste. The foil all but rules out easy recycling, so you're throwing away a lot over time. A pod machine with smaller, biodegradeable packets is a more eco-friendly option, and honestly, the quality of the coffee is about the same.

I like the Tassimo for being a sophisticated convergence of hot beverage automation technology, but its sophistication comes at the expense of space and packaging efficiency, without really improving the drinks themselves.


Posted by: JB at January 6, 2007 4:39 PM

I got my Tassimo at the beginning of December and have had NO issues at all with it. Love making mochas for friends and love a good cup of tea made quick when I don't feel like boiling water and brewing it myself. I have moved the machine to three different houses to show people and still have no issues with brewing, grounds, or other issues I've seen. Enjoy being able to add more water or stop it early for a stronger cup. Wonderful!


Posted by: LeeAnn at January 4, 2007 11:02 AM

Hi,

I have the Tassimo machine and mine broke down after 8 weeks.I do not own my Tassimo long enough to know if its depenable or not.I will say this it does make great coffee,tea and hot chocolate.Now from what I know of the Flavia office machines its a great product.The Flavia home machine I know very little about.I think its a crap shoot but you should consider cost of discs or packets ,there avaiability and the warranty on each machine.


Posted by: Wayne Hadley at December 31, 2006 7:22 PM

Please help me! I am trying to decide between a FLAVIA FUSION Drink Station and a Tassimo 1400. Any suggestions? Someone asked that question earlier, but I have yet to see a response. Any feedback would be greatly apprciated.


Posted by: Katie Lawson at December 31, 2006 2:26 AM

You can buy discs at ,Target,Macy's and a few other stores ,check Tassimo online site for stores in your area.


Posted by: Wayne Hadley at December 30, 2006 9:29 AM

Just got a Tassimo for Xmas and so far I love it! I'm a little nervous though after reading all the reviews. As far as the cup amount, I don't like a strong cup of coffee anyway so by adding more water during the manual cycle I can get a bigger size cup of coffee. Aside from online, where else can you get the discs? Are they available in stores like Walmart or grocery stores? I thought I read somewhere that they are in the "cold" section of the grocery store because of the milk product. Can someone please tell me if there will be more decaf products coming out AND can you purchase the milk discs alone? It seems to me there are only 2 decaf coffees and NO decaf teas!!!! Has anyone tried the crema? Is it like a latte or cappuccino? What is the least expensive source for purchasing the discs? Direct from tassimo, amazon, gevalia? Anyone know of a good source?


Posted by: Lisa at December 27, 2006 9:33 PM

I purchsed my Tassimo directly from Tassimo and I used it for 8 weeks then the machine broke and I contacted customer service and they said it would take 2 weeks to ship a box(which you put together which is not easy)then you ship it to a service center.It is December 12 th and no one at Tassimo customer service can tell me the status of my machine.It brews the best coffee I ever had but i would rate it poorly for reliability.Do not toss your old coffee brewer and if you are considering buying a Tassimo system ,buy it from a store near you this way if anything goes wrong you can return it to the store for a new one or a refund.Overall I rate the Tassimo coffee system with a poor rating.


Posted by: Wayne Hadley at December 12, 2006 4:38 PM

I bought the Tassimo at Sam's Club last month and instantly fell in love with it, and yes, I still am! I have tried a dozen different hot beverages bought from Ebay, BB&B and Target. I've even found myself enjoying a cup of tea everyday. Cost effective on a per cup basis it's not, but considering what I spent on my cuisinart w/grinder and only had coffee, well....I now have coffee, latte, crema, tea, hot chocolate and many more! The noise doesn't bother me anymore, just helps wake me up with my first cup of coffee!


Posted by: JoAnn at December 8, 2006 12:14 AM

I just bought the machine for my office to save money and cold walks to the local bagel shop. I brewed 3 cups of Yuban medium roast. The coffee is great, the maker is noisy, but that's not a big deal considering I purchased this unit for only 125 bucks at sams club, and that higher end units cost anywhere from 1000 - 3000. (it also came with an extra filter, and 3*16 discs, great deal)I think this maker gives you the best bang for the buck even if it does it in a noisy way. So what, you won't be able to taste the noise, right? If I can get by with this unit for a year, I wouldn't mind purchasing a new one each year, it's cheap as hell and awesome, I recommend it!


Posted by: umut bitlisli at December 6, 2006 8:39 AM

I looked at the label on the t-discs and they are not indicated as being kosher (no k, no parve).


Posted by: Jeffrey Gordon at November 27, 2006 11:46 AM

I bought the Tassimo yesterday and am returning it today, far to noisy I put a Sears catalogue under it to deaden the noise and stop vibration but ended up with it soaked in water. The espresso was ok but did not care at all for the Cappuccino which also left a strange aftertaste. I'm sorry I wasted money on all these pods and am very very disappointed in this machine.


Posted by: Beverley Hammer at November 26, 2006 12:53 PM

HOT WATER - I spoke with Tassimo Customer Service, who confirm the "cleaning disc" can be used to produce hot water. I have not tried it (the first machine I got from Bed, Bath and Beyond was used, so I exchanged it today) but it should work for making an Americano or bag tea or even Cup O'Noodles.


Posted by: Daniel M at November 22, 2006 2:26 AM

Hello!

I would like to know if this coffee system is available in Canada and where?

Thanks.

Monique


Posted by: Monique at November 16, 2006 1:38 PM

DOES ANYONE KNOW WHAT THE STORY IS IF TASSIMO T-DISKS ARE KOSHER OR NOT?


Posted by: adina at October 31, 2006 8:42 PM

Some questions from above I never saw answered:
(1) OK to use cleaning disk to just get some hot water to drink?
(2) If I use the machine say once every 1-2 days, should I be emptying the water tank between uses, or just leave it and fill it when it nears empty?
Also, a third question:
(3) My machine did not come with the water filter. The insert in the box says that it only comes with the "Premium" machine. I don't see "Premium" anywhere on my box... Can I simply buy the replacement filter and use it with my "non-premium" machine?

Thanks -- This website and associated contributors really are great.


Posted by: Jeff at October 30, 2006 11:53 PM


The Tassimo and the Keurig both sound really noisy from the videos I've seen of them in action. I want to buy one of these style coffee makers, but are there any brands out there that are not ridiculously noisy?

Tassimos and Keurigs sound like they are laying down some enemy cover fire.


Posted by: Enzo at October 25, 2006 6:17 AM

I was planning on purchasing a Tassimo for my salon so my clients could choose a hot drink. Now that I have read some of the comments it looks like it's half for it and half not!I'm worried about the loud noises,filters, leaks,grounds left in the cup,milk left in the disk.....I hope they fix all these problems, it seemed like such a cool machine!


Posted by: maryann at October 19, 2006 12:10 AM

I spent a few weeks visiting colleagues in Paris, and I absolutely loved the pod machine they had at work. The machine was a Lavazza, and so were the pods. I wonder if Tassimo can make truly European coffee. Smaller and much stronger cups of coffee that are nonetheless not quite as strong as espresso.


Posted by: pedro at October 15, 2006 8:43 AM

I'm having trouble with my tassimo. All the lights are flashing and nothing is happening. Any ideas? Please?


Posted by: Nic at October 15, 2006 8:00 AM

Steven, have you ever found a resolution to the 'liquid in the disks' problem? I have recently noticed my machine is behaving the same way. It seems as though they used to blow air into the disk to get the remaining liquid out, but now its not happening anymore.


Posted by: Keyon at October 7, 2006 12:34 PM

I came to this site to read other user comments regarding the Tassimo machine. I received my Tassimo as a gift last year for Christmas. At first, I loved it. But after a few short weeks the blinking lights started as others have described. Then all cups of coffee began getting grounds in them as also described by others. I called Tassimo and they sent me several additional T-Disks (they apparently were thinking it was an issue with the T-Disks). Nothing was resolved. I then took the machine back to where it was purchased for a new machine thinking the one we had may have been damaged. The new machine worked great. Until a few short weeks later. Although I have not experienced the blinking lights problem as before I still have a terrible time with the coffee grounds. I am so frustrated and the T-Disks are too expensive to be throwing away a perfectly good cup of coffee! I do have to say I only experience the coffee grounds issue when using the Gevalia Signature Blend T-Disk. All other T-Disks seem to work without issue. And, to the person who asked if others have excess water left in the T-Disk, I do. In fact, I would bet your Tassimo will soon begin spitting coffee grounds into your cups as well. I would not recommend the Tassimo to anyone.


Posted by: Christine at September 22, 2006 10:41 AM

I purchased my Tassimo machine about 11 months ago from Bed Bath & Beyond after watching an informercial. Basically I have loved my machine, but I have become VERY frustrated with it. I have had the problems with the - all lights blinking as others have reported - each time that has happened I have gotten out my book and done the initial set-up again - seemed to work. But my MOST frustrating problem is that MANY cups of coffee end up with grounds in them - ALOT of grounds - at times the Disk is almost empty of grounds. At first I thought it was the fault of the disks - now I'm thinking it's the machine itself - and it is happening more and more - it's now a treat to get a cup without the grounds. I brew coffee into a glass measuring cup - so I can see the grounds - pour it slowly through a paper coffee filter into my coffee cup - it's especially maddening when we have company - guess I'm going to try another type of coffee maker - but I definitely love the single cup idea.


Posted by: Sue V at September 17, 2006 11:43 AM

Purchased this machine, followed instructions to the letter and plug it in and no lights, nothing at all! If the disk isn't inserted correctly will this affect the machines power? I belive I have it in correctly. I haven't a receipt to get money back. ANY suggestions?

Diane


Posted by: Diane at July 10, 2006 5:01 PM

I have been using this machine for 9 months now and must say it is by far the best one I ever had. I since threw all my other machines in the trash. The discs have been becoming more accessible as well as available via the web. The coffees are always well prepared and taste great. Good job on this one guys !!


Posted by: Bob at July 5, 2006 3:37 PM

I have had the tassimo for about 7 months now. I have lately noticed that my discarded T discs have alot of liquid remaining in them after brewing-especially the milk discs (for Latte and Cappucino). The discarded discs always had a little liquid in them after brewing ever since I first started using the machine but now the discarded discs have lots of hot liquid still in them. I have descaled the unit using a comercial descaler and that didn't help. I called customer service and they said to use vinegar. Didn't help either. As I remove the discs forom the machine, some of the hot liquid from the discarded discs sometimes spills onto my hands and I must say, it does burn. Anyone else with this problem??


Posted by: Steven Kleiman at July 1, 2006 6:46 PM

The milk is not kosher certified to the best of my findings. All the milk TDISCS are made with part-skimmed milk. As consumed the Cappuccino and Latte are approximately 2% fat.


Posted by: Jay Brewer at June 16, 2006 7:56 AM

I also want to know if the skim milk is available in the t-discs and even more importantly, if a variety of flavors is offered? Well, are there ANY flavors offered? I notice that those postings are NEVER answered.


Posted by: robyn goldberg at June 16, 2006 7:42 AM

I read that a question about whether the T-Discs are kosher certified, but I did not see an answer. Would you please confirm if there is any variety of T-disc coffee that is KOSHER certified. Thanks.


Posted by: Polly Camana at May 25, 2006 3:14 PM

About half the time I brew cappucino the milk disc has not emptied completely when the brewing ends. At times the disc is maybe half full. I have to puncture the foil with a knife and pour the rest of the milk into my cup. What causes this?


Posted by: sharon at May 23, 2006 2:07 PM

I'm considering buying a Tassimo and I am doing a bit of research. Could you tell me if they will ever have lactose free milk TDISKS or completely skimmed milk TDISKS not just 2% milk TDISKS? How about hazelnut flavored cofee disks?
Thanks


Posted by: Mona at May 17, 2006 6:49 PM

Wow! We purchased the Tassimo from Bed Bath and Beyond this weekend as a replacement for our Mr Coffee Home Cafe. The Mr Coffee leaked all over the countertop each time we used it. Found out this happens alot with the paper pods, so we decided to try the Tassimo with it's T-discs. Huge improvement. Not only do we love the Gevalia coffee, but the cappacinos and lattes are excellent. We have used the machine extensivly over the last 2 days and the only issue I have is the lack of size options. I need to brew 2 cups for my thermal mug. But considering the quality of the machine and coffee, it is a small problem. Overall, excellent machine. Would definitly recomend to others.


Posted by: Scott VanPelt at May 15, 2006 9:48 AM

I bought the Tassimo on impulse at Bed Bath & Beyond, after seeing about 5 minutes from an infomercial and learning about the barcode system. I didn't even know about the Keurig. I have to say, I'm not at all sorry. I particularly like the espresso drinks. The signature coffees have a little more of the highly cooked flavor than I like. I'm more of a fan of the sweet, caramelized flavor of Dunkin Donuts! But that doesn’t bother me, because the Tassimo’s espresso-based drinks are so yummy. And nothing beats offering guests such an excellent cup of hot chocolate.


Posted by: Mike Levin at April 30, 2006 9:40 AM

I got the Tassimo from the Martha Stewart Show, never bothered to open it until 2 months after I got it, fried during the first cleaning cycle and now Tassimo refuses to pay for shipping to fix their defective product, because 30 days have past... Never even got to drink one cup of tea or coffee... Very disappointed. Will never recommend this maker to anyone I know..


Posted by: sam at April 2, 2006 2:54 PM

To answer the milk question:

"To answer your question or the consumer’s question, all the milk TDISCS are made with part-skimmed milk. As consumed the Cappuccino and Latte are approximately 2% fat."


Posted by: Jay Brewer at March 23, 2006 2:19 PM

i got the Tassimo as a present.It doesnt work at all.It leaks from the bottom real bad.No water comes out from the top AT ALL.(while the drip tray is empty)What can i do?


Posted by: lisa at March 22, 2006 10:21 AM

i got the Tassimo as a present.It doesnt work at all.It leaks from the bottom real bad.No water comes out from the top AT ALL.(while the drip tray is empty)What can i do?


Posted by: lisa at March 22, 2006 10:19 AM

I've sent this along to Kraft for an answer. I'll let you know as soon as I find out.


Posted by: Jay Brewer at March 15, 2006 8:21 AM

Could u tell me if the ingredients in the disks are available for perusal? I can only drink skimmed milk, not even semi-skimmed, and would like to know if it's possible for me to use the tassimo. Have looked at their website but no joy. Hope some of u tassimo drinkers can help. thanx


Posted by: Lorna at March 14, 2006 11:18 AM

We bought three machines for Christmas, one for son, Mom and ourselves. We love them so much I now have one in my office and will probably give more as gifts (birthdays, anniversaries, housewarmings and the like. We have had no problems except our coffee consumption is increasing exponentially!


Posted by: Dennis Baughman at March 12, 2006 7:44 AM

I purchased a new Tassimo a few weeks ago. Worked great for two days and then the heating time kept increasing every day. Drip cup fills up after only four cups of coffe. It's getting to the point that it is quicker to use our old coffee maker.

It vibrates so bad that you must hold the cup in place while brewing or it will fall in the floor.

Tassimo customer service is a farse. Totally worthless in my opinion!!!!

I have cleaned the maching and tried various water supplies of differing conductivity levels/hardness levels.

Called customer service and they would not replace the machine. They said since I purchased it in a store I would have to deal with them. This is total bull! This is the manufacturers product no matter where it was purchased and the fact of where you purchased it should be transparent to the customer.

John


Posted by: John Burleson at March 1, 2006 7:28 PM

I was very excited to try some coffee made by my new brewer, but now I'm just livid. I ordered the Tassimo system through Tassimo Direct and just spent the latter half of the afternoon trying to initialize the machine. Water reservoir was full, bar code reader was clean, and I followed the instructions to the letter. Still, all four indicator lights flashed, and the water that came out was completely cold.

I called customer service, and the rep guided me through the initialization process one more time. When it didn't work, all he did was say he was sorry that my machine was not working and he would send me a prepaid return shipping label and box. Tassimo would then repair the machine and return it to me in TWO WEEKS. For goodness' sake, I just received the machine! I asked if I could have a new one sent, and the rep said it depends on whether they think the unit can be repaired (if not, they'll send a new replacement).

First, this is not the kind of service one should receive for a $170 coffee maker! Second, this is not the kind of service one should receive for a $170 coffee maker purchased directly from the manufacturer, and not some fly-by-night, questionably legal discounter! I could have bought this machine at any of a number of different stores, but I opted to buy direct, anticipating some sort of benefit to that route. Had I bought the unit from a local retail store, I would have had a full refund or exchange in my possession by now! Shame on you, Tassimo!


Posted by: NJ at February 21, 2006 6:46 PM

Received the Tassimo as a gift. Made one cup and then it stopped working completely. No lights. Nothing. Called customer service. No help. I need to ship it back at my expense. Anyone else have this problem?


Posted by: Herb at February 20, 2006 9:42 PM

My wife bought a Tassimo for christmas. While we like the coffee and tea it makes, we have has numerous problems with its operation. After it heats the water, all of the lights begin to flash. The machine must be turned off and on several times before it will brew. Customer service has not been very helpful. They have offered to repair the unit if we ship it to them at our expense.


Posted by: scott at February 3, 2006 5:47 PM

Will you be getting a flavored coffee soon (i.e. hazelnut or french vanilla in decaf or regular).


Posted by: Bettie Piluso at February 3, 2006 9:21 AM

I just wanted to mention for the folks who are wondering if Tassimo will offer additional flavors -- the Kraft website shows the following as Kraft coffee brands:

General Foods International
Gevalia
Maxim
Maxwell House
Sanka
Seattle's Best Coffee
Starbucks
Tazo
Torrefazione Italia
Yuban

With Seattle's Best, Starbucks and Tazo on the roster, I would guess we will see a pretty wide selection of drinks coming down the lines. Personally, I am disappointed with the selection of decaf beverages right now -- I'll drink a cup of caf in the morning, but they're missing the chance to sell me 2-3 pods a night of decaf (coffee/espresso/herbal teas).


Posted by: Courtney at February 2, 2006 9:23 AM

Since the brewing happens in the T-Disc - no. But some of the syrup based discs - such as Hot Chocolate does need a little wipe on the place where you set the disc after brewing.


Posted by: Jay at January 30, 2006 10:41 AM
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