Cafepods Launches Online Store Dedicated to US Customers
Remember Cafepods? We do. Back in 2004 when we launched Single Serve Coffee.com they were the only place you could get pods for your Senseo, Bunn My Cafe, Krups Home Cafe, and simplehuman single serve coffee pod brewers. Because Cafepods was UK based the US Government made it a total pain to ship order direct to the US. Well now that trouble is gone.
Cafepods has a dedicated US website and they ship UPS Air Express for as low as $14.95, and with orders placed over $100 bucks, your order will ship FREE! All Cafepods Coffee pods use freshly roasted coffee, ground and measured to exact requirement weight then encapsulated in paper.
You may want to read our review of their French Vanilla Pods way back in June of 2004 to get more familiar with Cafepods US (Easypods.co.uk in Europe). We'll be getting a set of their new coffee pods to review very soon.
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Posted by Jay Brewer at March 6, 2006 8:36 AM
Hi guys just found out from UPS about your customs. UPS say "The value amount before duty and tax is applied is $200.49. Anything under or equal to this amount can enter the States duty free"
Also there is no brokerage charges or any charges applied. So our shipping and handling on orders over $100 it is indeed completely FREE of charges you just pay for the coffee.
GREAT NEWS so not only is shipping FREE but UPS guarantee delivery in 2 days. Regards CS, Cafepods.com
I posted my above query about additional consumer costs for CafePods shipping to CafePods. Here is their answer
Bill, New Orleans ----
Hi Bill. Good points you have raised.
Before when we shipped we used Fedex, it was just after 9/11 and the US customs
were stopping every parcel coming into the US. The FDA then imposed a pre-notification
requirement and fedex without telling us started to charge customers $25 for brokerage
fees to cover their time to complete these forms. After numerous complaints they
put the emphasis on us to pre-notify FDA. This then used to take us about 25 mins to complete
a form for each shipment and was nightmare for us. Eventually this lead to us withdrawing
from the US market in July 2005.
UPS came forward just before Christmas and assured us that we would not have this charge,
we would not have to complete these forms and everything would be fast, easy and streamlined.
So we decided to come back to the US market. So far all has been incredibly easy and parcels
we have sent had taken just a day or two to arrive at their destination. I think that UPS have a
completely different set up to that of FedEx.
So to answer your question, no there is no brokerage charge. Postal shipments from the UK
are so slow, they are untrackable and costly. We have been given some superb pricing from
UPS, we can track all parcels and most of all they arrive to the customer in speedy time.
I do hope this answers your questions and hope this reassures you.
Has anyone ordered from the CafePods US dedicated website yet?
They say they ship via UPS. In my experience UPS will for sure put your package through customs, thereby getting you a customs bill, and they have been known to add a customs broker fee in the $25 neighborhood.
If they were to ship postal all customs are avoided. The only cost incurred is the shipping.The shipping cost is a little higher but the overall cost is lower.
Maybe they are getting some special service from UPS that answers my concerns. I just write to advise potential customers to check before ordering. "Free shipping" may not be free.
Bill, New Orleans