Nespresso Aeroccino Automatic Milk Frother

Dear Sir, We have a problem with our aeroccino automatic milk frother. After pouring some fresh milk and press the button the machine produces hot milk only and no milk froth. How can I solve this problem? Looking forwards to your reply. Yours sincerily, Machiel Nijehuis
Posted by: Nijenhuis at August 9, 2006 2:41 PM

Dear Machiel, There are two type of brushes, one for cold milk and other for warm milk. You need to use the round-wired brush for the cold milk. And maybe you are using Half milk instaed of Voll milk?
Posted by: Hiro at December 1, 2006 10:55 AM

Where can I purchase an aeroccino on-line?
Posted by: Esme Stops at December 13, 2006 3:57 PM

While I love what this machine does and the ease of use, I hate that it is a pain to clean. How can you clean the burned milk from the bottom with out using an abrasive pad? And why is it that you have to clean it so much between heating milk and frothing milk?
Posted by: Bar east ta at January 11, 2008 12:58 PM

I have owned the aeroccino for 2 weeks and Iam already having problems. the milk over flows once it has started frothing, and I don't fill it past the first line, I don't even go to the max line. I am not happy with the product.
Posted by: naya at May 26, 2008 11:52 PM

mine stopped working after 3 months. it would turn on for only 8 seconds & would not fully froth milk. it would not turn on again for about 5 minutes.
Posted by: samu at July 14, 2008 1:37 PM

I am considering buying an aeroccino (or 2) for my Tea House. I need to know the specs on the machine, namely, the volts, watts, amp info. Does anyone have that easily? Thanks!
Posted by: Vickie Kelson at July 23, 2008 1:30 AM

I just wanted to comment on the issue with the Aeroccino when it stops working. As has been mentioned, Nespresso stated in the past that perhaps moisture (water) had gotten into the bottom of the frother and that might have been the reason it had stoped working. This was not my problem---I was very diligent in preventing ANY moisture entering the unit. But Nespresso has finally acknowledged the real issue. This is Nespresso's partial reply to my query: "Another possible cause for the Aeroccino to not turn on is the result of the Aeroccino jug being stored on the Base. The base does not have an on/off switch; therefore it is drawing full power at all times when plugged-in. If the Aeroccino jug is stored on a plugged-in base it can short-circuit. Once this has occurred there is no troubleshooting that will alleviate the issue, and replacement is the only option." There you have it. Mine would turn on for a several seconds, and merely warm the milk, instead of frothing it. I guess it took us 9 months to short-circuit it. Luckily ours is still under warranty, so a replacement is being shipped. Good luck to all of you with the same problem...I hope you are still under warranty. For those of you with a working Aeroccino: Don't leave the base plugged-in when not using the unit.
Posted by: James Pea at August 6, 2008 8:48 PM

What a mess! Everytime I use this expensive frother, a large puddle of frothy warm milk covers my counter top. The milk leaks out of the top under the lid by the spout as it is frothed and as much milk ends up on the counter as in the container. I'm surprised no-one else has reported this issue, as it is clearly a design defect -- the lid is not sealed above the spout!
Posted by: S Caplan at September 23, 2008 4:57 AM

I agree.. The unit overflows on a regular basis. I have found a lot of it has to do with the milk. We use Organic skim which generates a lot more froth than reg (non organic) skim. As far as a design flaw.. I thought the same, but then (am guessing) figure the unit needs to draw air in to create the froth.. = small gap in the top near the spout. Otherwise.. bad design... Great product & still use, but aggrevates me. Try diff milks???
Posted by: will at September 26, 2008 11:18 AM

We've been using this for 2 years with no probs (until I dunked it in the sink in a moment of madness!). We've found that organic semi-skimmed milk does not burn on the bottom but regular milk did. Obvious, but there are markings on the inside for how much milk to put in for each of the 2 milk attachments. The foaming one is much less, maybe only half the aeroccino and we've never had milk spill over.
Posted by: Debbie Evans at October 16, 2008 3:01 AM

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