July 6, 2006
Nespresso Aeroccino Automatic Milk Frother
We've just got wind of a new exciting automatic milk frother to go with your Nespresso espresso single serve coffee machine or any single serve coffee machine - the Aeroccino. The Aeroccino is a new, automatic and simple way of creating light, creamy milk froth. You Just pour in some cold or hot, fresh milk and press the button.
The Aeroccino is compact and quiet and quickly produces an milk froth, which you can enjoy in many different coffee recipes including lattes and cappuccinos. Milk can be frothed and whipped hot or cold. The Aeroccino retails for $ 79.95 at Nespresso.com and we should have one to review very shortly here at Single Serve Coffee.
Update: Read our full review of the Aeroccino Milk Frother from Nespresso here...
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Posted by Jay Brewer at July 6, 2006 7:34 AM
I got the same problem, milk not frothing and the brush not turning. The light is on.
my Milk is not frothing and the brush is not turning. What can be done?
Mine stopped frothing and heating properly, read on another site, never store on base unit. To solve problem, leave the aerocinno upside down for 48 hours. Working better than ever, strange but true!
I used my aeroccino in the morning but in the afternoon did not froth, using the same milk. I called nespresso technical service 800 968 821 and after a couple of questions they are going to send me a new one, this guys are the best service ever. I love this product.
If your milk doesn't froth all of a sudden, it can be due to the fact that it's the time of year when cows produce milk that's very protein rich and hence doesn't froth much. This particularly happens around summertime, or towards the end. To check it, buy some UHT milk and see if that froths. I did that, and it frothed perfectly.
Also, my Aeroccino makes the most perfect froth the first time, but if I reuse it right afterwards, it overflows every time and doesn't make as much froth as the previous (first) time. Annoying. WIll try the "dry the rubber band" trick.
I am exchanging for our FOURTH Aeroccino Plus today, in less than 3 months. The first lasted a month, the second a week, and the third failed the first time used. The red heat light goes on, the milk gets warm, and nothing else happens. I'm running out of patience.
Leaking overflow top solved!
In order to get the froth from leaking out what you should do is tilt or twist the top plastic cover slightly so that the gap in the top is NOT over the spout of the Nespresso. This makes for a MUCH better seal. If you put the top on with the gap and spout aligning then you get the overflow. Look carefully under the top where the rubber seal is and you will understand what I'm talking about.
Of course be careful not to put too much milk in but this solved my problem immediately.
I am one of the many who cannot seem to stop the unit from leaking from the spout. For those who think we are adding too much milk, you are incorrect in making this statement. I am worried that it will burn out the bottom. What I have done...is just kept the lid off and this works. It is just a bad design, The gasket should be thicker so that the unit does not leak. I also wished they would have included in the instructions that the unit should be un-plugged when not in use. Mine is new, (2 weeks) so thank you for the advice to those above.
I've had mine for a year and have no problems with it. I use regular skim milk (fat free)from the grocery store and leave the lid off when it's working. I've never had it overflow and I don't have a problem cleaning it. Just lucky I guess! It doesn't froth as creamy as my manual one but it's easier!
UPDATE: After I switched to one certain type of milk that has worked, I tried one of the other 3 that didn't. And it also worked! Go figure...
I had the same problem with Nespresso Citiz&Milk Frother. I was always using a random brands and types of (Lithuanian) milk and every one of it worked just fine. Up until recently. It just stopped frothing the milk - it only warmed it up after spinning. I used three different brands of milk (2.5-3.5% fat) and none frothed. Then, yesterday I bought the fourth kind of milk (which I was using before) - an ecological one, 2.5% fat. And, ta-dah, it worked! And it's still working today, i.e. the next day after yesterday :-) So maybe kind of milk HAS to do with it working properly after all. But I'm still surprised that 3 brands aren't frothing like they used to. Maybe it's the season...and the cows...the moon, whatever. Milk isn't constant.
We have had our aero for 7 months, the cleaning problem can be patiently rectified by soaking the inside with bi-carb and water, then heating it a few times (let it cool then heat again) before giving it a very gentle scrub with a plastic type scrubber, never steel!. The problem starts because of a build up of milk proteins. I use my fingernail to scrape it out between uses, it always seems to happen in the same spot because it is warmer there.
As for milk types, the less cream, the more foam, but it is not the thick type that fills a cup well. Also, the time of year has more bearing on the foam than the brand. Think about it - there is probably the milk from thousands of different cows in every litre you buy! That is why brand doesn't matter, but pasture type does. During spring, there is more clover in the pasture and that means less foam in your cup. At other times it foams more, but if you use long life milk (UHT) that processing changes its foaming also, and it may have been packaged at any time of the year. We removed the seal altogether, and found that helped keep the foam down, but we also never use the capuccino whisk and tend to use less milk than we used to.
I've used these for about 2 years now. We're on our second one - first one was used several times daily and probably just short circuited. Or got dunked at some point. The other one has had no issues with it.
I have never had a problem with anything else. I use normal green top milk. (Fresh works best)
I've had it overflow once and that was my friend chucking too much milk in there.
To those of you saying that you aren't filling it over the second line and it's still overflowing... that's because the first line is for frothing with the whisk and the second line is for warming and mild froth with the plain mixer. If you whisk it up hugely on the second line it's going to over flow. A tighter seal would damage the product, if it has nowhere to go, the whole lid would just pop off or it would escape elsewhere. It's a very simple answer, put less milk in.
As for cleaning being an issue... if you repeatedly heat milk in anything it's going to start to leave marks, try it in a saucepan... it doesn't mean it's not clean.
I clean mine out after every use and it's barely noticeable. I just use the rough side of a sponge lightly on it for a couple of seconds and it's done. Not the hardest task in the world.
I find them absolutely fantastic and have several family members with them, none of them having had issue either. I love them! So simple and so much nicer than cold milk.
For those with an aeroccino that doesn't froth much, here are some 'tricks' which I've found work:
1. Make sure you're only using relatively fresh milk. Two-day old milk won't froth as well. The best milk for froth is actually one of the 'filtered' milks (e.g. Cravendale in the UK), followed by semi-skimmed. Full-fat seems to be the worst IMHO - Maybe the fat content hinders frothing?
2. Try these steps:
- After cleaning the Aeroccino, remove whisk, then fill with water instead of milk. Run one heat/froth cycle.
- Empty water out.
- Replace whisk and fill with water again. Run one more heat/froth cycle.
- Empty water out.
- Fill with fresh (i.e. newly-bought) milk.
- Try the unit on heat/froth.
Hope this helps!
We've had our aeroccino for almost six months. Within the first few weeks, the spinner started popping off during milk heating, which caused the bottom to burn in one spot. Ever since then, it burns every time, even if the spinner stays on, which means I have to scrub it out for EVERY cup made (very painful when you have six guests all waiting for a cuppa!). But worst of all, it's actually now burned through the non-stick silver coating (which I've been told is seriously bad for your health!), and the milk doesn't get hot enough anymore. MY PROBLEM: I can't find the receipt! We moved house a couple of weeks after we bought it. Will Nespresso replace it for me anyway? We are really happy with the Nespresso machine and quality of coffee, but the aeroccino has taken a lot of the enjoyment out of it. Please Nespresso, bring back our joy!!
My milk frother doesn't seem to heat up the milk. What am I doing wrong? Do I push the button until the red light goes off and then push the button again for the blue light? I must be doing something wrong! Thanks!
I bought tthe nespresso aeroccino in December and use it every morning. I love it! However I lost the wire whip. Where can I buy a replacement? Kristin
My wife bought me one of these for Christmas and I use it regularly. I, too, have a problem with the milk leaking out of the gap between the spout and the lid. Anyone blaming this on user error hasn't really looked at the problem, and assuming that we're overfilling is probably a bad assumption.
I "fixed" the problem by stretching the rubber gasket down over the lid right where it meets the spout. This closes the gap, almost completely. I still get full froth and I don't get a leak.
A simple fix on the vendor's part would be to produce a lid that completely seals the spout and, if air is required, has a small vent on the top.
I use whole milk without any other problems. It doesn't burn unless I fail to clean it out. It produces hot, frothy milk reliably and quickly.
Mine works fine except it is burning milk now. It hadn't done that before but after every froth I see the brown burnt milk stuck to bottom.
The 'nespresso guy' didn't answer that question in his long posting. Any clues or is this design flaw?
Hello - I have had my Aeroccino Plus for a few months now, use it every day at night when we host parties. Always get great compliments and even suggested folks buy one. Question is - after a couple of seconds the machine stops, and flashes the red light. What does the red light mean?
I was convinced mine was broken. Had worked perfectly all year, then today only turned on for a few seconds then turned back off. Tried it about 5 times. Started doing searches on google and found this page. Dumped the milk and went to investigate the little coil thing and - VOILA - it had fallen off its post. Put it back where it belonged, put new milk in, and perfect. Good as new. (This falls into the category of not having the TV plugged in and wondering why it won't power on.) Also, I don't understand why everyone says only use full cream milk. I've used lowfat and nonfat for years and, if anything, it actually froths MORE -- more air gets in and makes tons of foam.
Rubbish machine, goes wrong a lot, design faults, leaks everywhere, burns out if you leave on stand and no mention of this from Nespresso, patchy results do not get one, you will regret it, heat it in a pan and buy a battery milk frother.
My mother in law has one and brings it everywhere (including when she visits us) because she loves it so much. She has had it for 2 years with no problems. They wash it with hot water right after they use it (no soap). They have never immersed it in water. They also rinse it in cold water just before adding cold milk and the milk never sticks.
There you go. We are thinkng of geting one as well.
I was given my nespresso machine and aerocinno about a month ago for my birthday. It was unfortunate that they didn't tell us how hard it was to find and purchase the capsules. But this is neither here nor there; after the second froth with the aerocinno mine also stopped frothing but ONLY with the whisk option.
I find what is happening is the wire isn't meeting up properly at one end. If i can play with it enough (very frustrating) and get it to sit right it will work, but as soon as the wire moves again it stops frothing and makes a noise. The latte peice works fine. Does anybody else have this same issue and if so will a replacement whisk resolve the issue?
we had same problem as many of you: two days in, still giddy about the machine, we press the button, it spins, it's hot but no froth. my husband is convinced that you need to really wash it with soap every time. he did this and it frothed again. we were using full cream organic milk and he thinks it was extra greasy. so there you have our two cents. seems to me it shouldn't be so fragile only two days in!
Where can I buy replacement spinners for my aerochino?
FAT CONTENT COUNTS with this machine. 1st used whole milk - worked perfectly. Next tried 2% fat - worked fine. Next tried 1% - seemed to work fine, so I next bought another qt. of 1% (same brand) - and no froth. Went out & bought some more 2% again - frothed fine. Given the unequal results with the 1%, I'm guessing that milk fat reduction in retail products is not an exact science...
I have had the nespresso for 6 weeks and I have always had to put the milk in the microwave to heat it properly, also doesnt throth properly but did do the first couple of times. is this faulty ?
I bought the Aeroccino Plus on Thursday. It worked great Thursday and Friday and then it stopped heating the milk (yes, I pushed it to heat and not just froth). I am really sad. This is exactly what I was looking for. I didn't think it would be disposable after two days.
I just got off the phone with Nespresso. They are sending a replacement to get here before the weekend when I have company coming. I have been very happy with the product with the exception of this short. I found the answer above from the company very educational and would have appreciated those tips to be included with the packaging. We will not be placing our unit on the stand except when it is in use.
I'm pretty sure that those of us who are complaining that the milk overflows would be smart enough to realize if we were putting too much in - the problem is that even if you fill it to somewhere well beneath the top line it still overflows - a LOT! Surely a thicker band would keep this from happening - as it always leaks where the slight flare in the rim for the pouring spout is.
When we bought it we were already a bit annoyed that the milk it froths at one time can scarcely fill a mug - hardly a "latte" - and so having to cut back on even this amount signifies a basic design flaw in the machine.
My Nespresso will heat up, but the light doesn't light and the frother doesn't spin. Is there anything I can do about this? Don't really want to pay another $100 to buy new one, and don't have receipt for the current one.
I have the same problem. I don't get any foam anymore, just hot milk. And I've only been using it for 6 months. Is there a fix or do I have to toss that $100 machine?
Anyone tried the Dualit Lattecino machine. It looks and sounds as though it works the same way as the Nespresso one and costs the same at John Lewis?
I, like others on this forum have experienced the capucino frother stop working. I DO use organic green top milk and never changed this brand. The frother worked fine for over a year. Now, using the same milk and same amount every day it does not froth any more. Warms the milk yes, but not froth. It seems that this product is faulted and Whilst it worked I was extremely pleased and enthusiastically told my friends about it and made them great cappuccinos, I now warn others not to buy it. Even my cousin's machine has gone wrong and no longer froths. It was because of hers that I bought mine. I am very disappointed and have wasted £50. Are there any other frothers around that work 100% of the time?
I have the same problem.
Nespresso please help. I have only had my aeroccino a week and it no longer make foam as it did before.
I miss my froth! Help me please.
Have dealt with all the cleaning problems (answer: you can never totally remove the milk protein residue, but Aeroccino can still function when not squeaky clean, as long as it's dry. I use full-fat half and half in my coffee, and I have found some [store] brands just refuse to froth. HOWEVER... in the past two days, a usually reliable frother brand is just not frothing. Heating, yes, and spinning around like crazy, but winding up flat. What's up with that? Is it a whisk thing? And if so, where do you get one?
Thanks! I miss my froth!
First, we love our Nesspresso and Aeroccino. Lately, the frothing has stopped short of frothing. We cannot figure out why. Can the whisk go bad? If so, where can you purchase a new one as we do not have an Nesspresso Store locally.
in relation to the comment made by nespresso_staff... the latte whisk i have always pops out around 10 seconds before the aeroccino finishes,.. i called nespresso about this and they were not aware of this error... so they sent me a new latte whisk... and it still pops out !... what should i do?.. or whats the easiest way to magnetize the latte whisk myself?
I can't believe some people complaining that the milk overflows. Even a 5 year old would understand that it means you're putting in too much milk. There are 1000s of types of milk and it's unreasonable to expect every type to be 100% identical. I've used some brands that froth more so guess what, I put less milk in. Other brands froth less. What happened to common sense?
I'm working at Nespresso and allow me to answer your questions to the best i can.
1. Why is it overflowing?
The most obvious reason is, you poured in too much.
Frothing only requires abit of milk. For cappuccinos, use the whisk with the coil. There's two markings in the canister. The lower mark is for two cups of cappuccinos, and the top mark is for two cups of lattes. Use full cream fresh milk. It's better to pour slightly lesser than pour more.
2. Why it stops working.
i) I like to emphasis, It's very uncommon for an Aerocinno to completely stop working. Especially for the base station. Yes, the only reason why it can stop working is, short circuit. And short circuit is when water is contacted at the base of the mechanism. Do not put the Aerocinno into a dish washer or submerge it in.
It's only water resistant, not completely water proof.
Is two years internationally. Please produce your proof of purchase and it will be honored 1-1 exchanges. It can't be repaired.
4. Milk is not frothing good.
Change your brand of milk, use only full cream milk. Not skim milk or UHT milk. Use the right whisk. The whisk with the coil is for cappuccinos and the other is for latte.
5. It doesn't start after i froth it once.
The Aerocinno is controlled by thermostat. If your milk had already been frothed once and already hot. It won't start as it had already been warmed to the right temperature. If you really do need to froth more and it's already hot, press and hold the button for two seconds. It will froth without heat.
6. The latte whisk pops out.
There's a manufacturing error on a batch of the Aerocinnos. The Latte whisk is not magnetized properly. You can replace the whisk at any Nespresso's boutique or simply buy them which don't cost a pinch. Or if you can, just magnetize the whisk back yourself.
7. I need my milk to be hotter.
You can't. It will stop at 65 degrees as anything beyond will destroy the milk. It will destroy the nutritious and it will solidify rather easily.
All in all, it's actually a reliable devise.
Most problems are from misused. The only defect is the whisk are not magnetised properly for some.
Is not a big problem as you can solve it yourself or simply replace them free.
All the Aerocinnos in my boutique, been used million times by all customers, for demonstrations and they work fine from the start of the boutique.
The warranty is two years and it's replacement warranty.
I've been using the aeroccino since 9 months without any issues but of late the frothing is not up to the mark and the spring often dislocates from it's position inside the jug. Any idea why and how can this be fixed?
I've been using the aeroccino since 9 months without any issues but of late the frothing is not up to the mark and the spring often dislocates from it's position inside the jug. Any idea why and how can this be fixed?
Guys, any advice how to stop the milk leaking out when frothing. i just brought one yesterday. In the store when they demo the device there was no milk leaks when frothing. When i got home I tried it twice and both times the milk leaks out. I am thinking its to do with the rubber band around the lid? should i take it back to the store?
This is a fantastic product that I have been using every day twice a day for the last two years without a hint of a problem.
You should use semi skimmed milk 1cm below the line. Press the button (red light on), once it's stopped give it a gentle circular shake to thicken it up, then turn it on again for a minute or so (blue light on). One more circular shake and hey presto gorgeous thick froth.
I am drinking one now and it's fabulous.
took this on vacation with me because I loved it soo much--but it stopped working and I am very disa ppointed!!!! I will be taking it back
I got one of these as a birthday present last week. Love it so far. No issues with scalded milk or overflows using full% milk. Nic emachine with the option of making hot and cold coffee drinks. Recommended.
I just bought this yesterday and I love it. It makes perfectly hot (160 degrees) milk every time and I don't have to regulate it. I work at Starbucks and personally love the ease of this device. Just follow the warnings and directions and no problems should be had. I have found that skim milk froths the best!
We've been using this for 2 years with no probs (until I dunked it in the sink in a moment of madness!). We've found that organic semi-skimmed milk does not burn on the bottom but regular milk did.
Obvious, but there are markings on the inside for how much milk to put in for each of the 2 milk attachments. The foaming one is much less, maybe only half the aeroccino and we've never had milk spill over.
I agree.. The unit overflows on a regular basis. I have found a lot of it has to do with the milk. We use Organic skim which generates a lot more froth than reg (non organic) skim. As far as a design flaw.. I thought the same, but then (am guessing) figure the unit needs to draw air in to create the froth.. = small gap in the top near the spout. Otherwise.. bad design... Great product & still use, but aggrevates me. Try diff milks???
What a mess!
Everytime I use this expensive frother, a large puddle of frothy warm milk covers my counter top. The milk leaks out of the top under the lid by the spout as it is frothed and as much milk ends up on the counter as in the container. I'm surprised no-one else has reported this issue, as it is clearly a design defect -- the lid is not sealed above the spout!
I just wanted to comment on the issue with the Aeroccino when it stops working. As has been mentioned, Nespresso stated in the past that perhaps moisture (water) had gotten into the bottom of the frother and that might have been the reason it had stoped working. This was not my problem---I was very diligent in preventing ANY moisture entering the unit. But Nespresso has finally acknowledged the real issue. This is Nespresso's partial reply to my query: "Another possible cause for the Aeroccino to not turn on is the result of the Aeroccino jug being stored on the Base. The base does not have an on/off switch; therefore it is drawing full power at all times when plugged-in. If the Aeroccino jug is stored on a plugged-in base it can short-circuit. Once this has occurred there is no troubleshooting that will alleviate the issue, and replacement is the only option."
There you have it. Mine would turn on for a several seconds, and merely warm the milk, instead of frothing it. I guess it took us 9 months to short-circuit it. Luckily ours is still under warranty, so a replacement is being shipped. Good luck to all of you with the same problem...I hope you are still under warranty. For those of you with a working Aeroccino: Don't leave the base plugged-in when not using the unit.
I am considering buying an aeroccino (or 2) for my Tea House. I need to know the specs on the machine, namely, the volts, watts, amp info. Does anyone have that easily? Thanks!
mine stopped working after 3 months. it would turn on for only 8 seconds & would not fully froth milk. it would not turn on again for about 5 minutes.
I have owned the aeroccino for 2 weeks and Iam already having problems. the milk over flows once it has started frothing, and I don't fill it past the first line, I don't even go to the max line. I am not happy with the product.
While I love what this machine does and the ease of use, I hate that it is a pain to clean. How can you clean the burned milk from the bottom with out using an abrasive pad? And why is it that you have to clean it so much between heating milk and frothing milk?
Where can I purchase an aeroccino on-line?
There are two type of brushes, one for cold milk and other for warm milk. You need to use the round-wired brush for the cold milk. And maybe you are using Half milk instaed of Voll milk?
We have a problem with our aeroccino automatic milk frother.
After pouring some fresh milk and press the button the machine produces hot milk only and no milk froth.
How can I solve this problem?
Looking forwards to your reply.
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