November 3, 2006

Review: Senseo HD7832 Supreme Single Serve Coffee Machine

Review from Single Serve Coffee.com - Coffee Pod Reviews B000Hwpkag.01. Aa280 Sclzzzzzzz V41406058

It's been over 2+ years since we last reviewed the Senseo line of single serve coffee makers. In those 2 years we've grown the Single Serve Coffee web site to include over 1000+ articles on single serve coffee, and we've featured news and reviews of coffee pods using our blue Senseo for nearly all of them.

There's also been a lot more introductions of coffee pod brewing single serve coffee machines like the Senseo in those two years. We've had the Bunn My Cafe, the Home Cafe line, Grindmaster coffee pod brewers, Melitta One: One, simplehuman, and others. But time and time again, we kept using our Senseo and it has always been a great benchmark for single serve coffee pod makers.

So you can imagine when we got news of the Senseo Supreme Single Serve Coffee Machine we were pretty excited to see if the Senseo Supreme would improve on an already super solid single serve coffee foundation. The big complaints with the older Senseo were the following:

1. Water Reservoir is too small
2. Cup size of 4 or 8 oz isn't flexible enough
3. The ability to fit more mugs under the Senseo spout - maybe even travel mugs

How does the new Senseo Supreme stack up? Does it have the new features you want in a single serve coffee maker? Does it make a better cup of coffee than the older Senseo models with less features?

Senseo HD7832 Supreme Single Serve Coffee Machine Features

The new Senseo Supreme Single Serve Coffee Machine in Metallic Chrome has a new exterior change of chrome plating, and the Senseo Supreme features adjustable cup size for 3oz., 4 oz., 5 oz. cup and 6oz., 8 oz., and 10 oz. mugs of coffee. We've been waiting for this feature for quite awhile, as we've enjoyed it on our Bunn My Cafe for over a year.

Img 3000The adjustable spout allows for use of your favorite coffee cup, from small cup to a mug. And finally, the best feature - a "33% Larger Water Reservoir (32 oz.) - dishwasher Safe. Woot!

The controls for cup size and also power and brew modes are lit up with blue LED lights. We are a bit disappointed that on the top of the machine the only thing displayed is cup size and water temp. We were expecting a clock or auto on feature, but it's not there. We guess you can only fit so much in the top part of the Senseo head area.

The Senseo Supreme Single Serve Coffee Machine in Metallic Chrome also features a pressure brew head, and comes with a single and double coffee pod holder. The Senseo Supreme with the pressure brew chamber and coffee pod holders produce a frothy crema-like coffee.

Brewing With the Senseo Supreme Single Serve Coffee Machine

The Senseo Supreme Single Serve Coffee Machine in Metallic Chrome uses coffee pods in the 7-12 gram range to produce single cups of coffee. You can use the new brew size feature on the top of the Senseo brew chamber to dial up or down the amount of water in ounces you want to brew. On the base of the Senseo are two brew modes starting at 4 or 8 oz. and the top has 3 levels of water in ounces you can add. It sounds a bit confusing and is and when you also add the ability to use one or two coffee pods - the combinations can be a bit mind blowing.

Img 2993 Here's how it works:

1. Pick a single or double pod holder
2. Pick the base size you want 4 or 8 oz
3. Dial up the top to be at the base size or add some water.
4. On the 4 oz brew option you can pick up to 3, 4 or 5 oz.
5. On the 8 oz brew option you can pick 6, 8, or 10 oz.

You then insert the coffee pod holder of single or double and hit the brew option button. Picking the double pod holder with two standard 7 gram coffee pods, you'll get a rich cup of coffee with a frothy top. Picking one 7 gram coffee pod and the single pod holder will also yield a rich cup of frothy coffee. Since we like our coffee a bit darker, we typically use the double pod holder on the 8 oz size. It's the classic Senseo cup of coffee, and if you use the new Sumatra Blend coffee pods from Senseo - a really good cup.

Comparing the Senseo Supreme HD7832 to the Senseo HD7810/65

We had three complaints over the long haul with our Senseo HD7810/65.

1. Water Reservoir is too small
2. Cup size of 4 or 8 oz isn't flexible enough
3. The ability to fit more mugs under the Senseo spout - maybe even travel mugs

In the older model you could simply purchase for an additional $20 a larger reservoir tank that fit on the back on the Senseo HD7810/65. It worked well, but why hadn't they just made the water tank large enough in the first place. The Senseo Supreme has a larger 32 oz water tank and takes down this complaint with ease. The water tank on the Senseo Supreme is easy to fill and easy to put back in place.

Img 2999The cup size flexibility of the new Senseo Supreme is also better than the older model. Though you may not need the flexibility, we found with certain coffee pods like our Kona blends from Aloha Island Coffee, we liked the brew size to be 6 oz instead of 8 oz. So having the middle size was indeed a plus.

Now the big one - can you fit a travel mug under the spout? Well yes and no. A tall travel mug is out of the question, but you can fit a tall regular porcelain coffee mug under the Senseo Supreme Single Serve Coffee Machine spout. It's about 2 inches taller, allowing for many more options.
Img 2994We also would like to note that the drip tray under the coffee mug is much larger and improved. It features a new split base that pokes through the drip tray top and really helps eliminate the splash over when pulling a cup of coffee out when the brew head is still dripping on the Senseo Supreme.

So overall our three main complaints have been eliminated. The Senseo Supreme features a larger water reservoir, more brew modes, and fits more mugs under the spout.

Tasting Coffee from the Senseo Supreme Single Serve Coffee Maker

Img 3007-1

We fired up our two year old Senseo single serve coffee maker in blue along with the Senseo Supreme Single Serve Coffee Machine in Metallic Chrome and picked out a range of coffee pods to sample coffee in from the standard Senseo coffee pods, to various flavored coffee pods, to our favorite Kona Blend coffee pods from Aloha Island Coffee.

The conclusion after brewing over 3+ weeks of pair coffee cups of coffee - one usually first from our older Senseo single serve coffee brewer and one from our new Senseo Supreme single serve coffee maker - no real difference. We liked the features of the new Senseo Supreme, and we liked the ability to change the ounce size of water per coffee cup, but on the standard 4 or 8 oz brew modes - the coffee is the same.

But like we said, since you can change the ounce size of water per cup of single serve coffee, you can get a slightly better brew if you reduce the ounce setting and use two coffee pods or a larger 10 gram coffee pod from Baronet or others. This is mostly a taste issue, but we noticed using the Aloha Island Coffee pods, being able to stick to the 6 oz setting and using their 10 gram pod - great coffee.

Conclusions

Pros:
Larger Reservoir
More brew modes
Metallic Chrome is stunning
New Blue LED Controls
Adjustable Spout to fit more coffee mugs
New Drip Tray

Cons:
Twice as expensive as Standard Senseo
Larger Footprint on Countertop
No Clock on LED Controls

We warmly welcome the new additon of the Senseo Supreme Single Serve Coffee Machine in Metallic Chrome to the world of single serve coffee makers. You can currently pick up one of the new Senseo Supreme coffee makers for $139.99. We can easily see the Senseo Supreme replacing our Senseo in blue and we really like the new features. We look forward to many cups of coffee using the new Senseo Supreme and expect it featured in many of our coffee pod reviews in the future.

At Amazon.com

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Posted by Jay Brewer at November 3, 2006 8:28 AM

Recent Comments

In (June & July of 2010), I have noticed that the flavor of Medium Roast Senseo Pods is not as good as it was. Has anyone else seen this ? My first sips used to be AHHHHHHHHH !!! Now they are ehhhh. - Don -


Posted by: Don Coley at July 26, 2010 12:04 PM

I have had 2 of these machines, the first of which was returned due to the recall, the second due to its failing to work properly. After 3 different calls to customer service, I still do not have my refund. They made me ship the second machine back without providing a shipping label, so I ate that expense. The agent, Nick, was very condescending. It has been a horrific experience to try to get my money back, and the agents were not at all helpful. Even though I have a tracking number, I still have no refund. I started this process in September 2009, and it is now 4 months later. As much as I loved the Senseo when it worked properly, I will never buy another item from them again.


Posted by: Cindy D at January 25, 2010 9:09 AM

They should be released this year in the US from what I've heard.


Posted by: Jay Brewer at March 6, 2009 4:31 PM

My gran in London has a Senseo that holds milk and also makes hot chocolate. I considered buying one but the plug was different and the electric was different also. Are/will they be available in the U.S.?


Posted by: jimbo at March 6, 2009 4:26 PM

Hello, I recently bought a Senseo new generation, but even selecting the coffee short, I think it too much. Is there any way to decrease the volume of coffee short, deforms to leave a small Express? Sorry for my English, but I am from Portugal thank you


Posted by: Luisa Dantas at November 20, 2008 10:02 AM

Used to love the Senseo, but they have changed the coffee---it is so weak (I buy "Dark Roast") that I trashed the machine and bought a drip maker. Much better!!! When I complained to Sara Lee (maker of Senseo) they sent me 2 free coupons...for more Senseo. Go figure! I tossed them out, too!


Posted by: Linda at May 20, 2008 9:21 PM

I found the best results with Kona 2 cup pods, using the 2 cup holder and selecting the water setting for 1 cup. I provides a nice espresso. I just ordered the Lavazzo sinlge pod Gran Crema espresso and it produces a very weak cup. Back to the Kona.


Posted by: Mark Neustrom at June 6, 2007 2:29 PM

I got this machine in early December, it is a major disappointment. It came with a bunch of Senseo coffee pods, all of which were weak, like original Folgers. I also purchased some premium pods, Timothy's Rainsforest Espresso for one. These pods are too thick for the single serve holder (they are described as single serve pods) so the machine did not close. When the two pod holder was used, the coffee pod wasn't held tight enough and the water flowed around the pod, resulting in very weak coffee, again. The third day the latch on the top broke, rendering the machine useless. The vendor was nice enough to pick it up and replace it with a Grindmaster GPod. I am waiting arrival of the new unit.


Posted by: Bood at December 20, 2006 9:41 PM

I have been looking for a review on the Senseo deluxe 7820. Does anyone know how this compares to the original Senseo and now the the Supreme?

Thanks,
Calvin


Posted by: Calvin at December 20, 2006 12:14 PM

I will add this info to the review shortly. Right now Amazon is one of the only places we've found.


Posted by: Jay Brewer at November 5, 2006 1:06 PM

where can i get this locally. Is it not out yet.


Posted by: bob spurrier at November 5, 2006 11:37 AM
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