November 19, 2007

Review: Breville BKC600XL Gourmet Single Cup Brewer - Use K-Cups and Ground Coffee

Review from Single Serve Coffee.com - Coffee Pod ReviewsBreville Keurig Bkc600Xl

Breville is widely known for making exceptional small kitchen appliances, and for producing very attractive small appliances. We were very excited to find out that indeed Keurig and Breville had teamed up this year to introduce a high end Keurig brewer designed by Breville. The results are exceptional - a very polished interesting staineless steel design, with Keurig K Cup brewing technology, and all the features you can get in any Keurig machine - including the reuseable My K Cup integrated into the machine allowing you to use your own ground coffee instead of K Cups, and a charcoal water filter in the tank reservoir.

Update: The Breville BKC600XL Gourmet Single Cup Brewer has been updated to the a newer model with ultra-quiet brew technology. The Breville BKC700XL Gourmet Single-Serve Coffeemaker with Iced-Beverage Function is the updated model.

Here are some previous articles to our review to help round out our thoughts and impressions on the Breville BKC600XL Gourmet Single Cup Brewer:

What do we think about this new Breville BKC600XL Gourmet Single Cup Brewer? Do the new features and design justify the price at $299?

Brevile BKC600XL Key Features

  • Control Panel - The programmable backlit panel and LCD screen gives one-touch control over the brewing process. It includes a digital clock with auto on-off time feature, four brew strength sizes, and variable brew temperature control.
  • Brew Head - A patented showerhead delivers water through the K-Cup. You can choose from a variety of over 150 K-Cups, and all K-Cups work with the machine
  • Water Tank and Filter - The backlit 60oz. capacity tank brews up to 10 cups before refilling. The brewer constantly maintains water at the brewing temperature and delivers the exact volume of water for optimal flavor extraction. The included filter system reduces substances that affect the smell and taste of water to ensure the best tasting gourmet beverages
  • My K-Cup and storage - The dishwasher safe, reusable 'My K-Cup'™ allows you to use your own grind of coffee so you can adjust the amount and type of coffee to suit your tastes. Along with the included measuring scoop, this accessory stores in the compartment on top of the brewer.

Besides the My K-Cup storage (and included My K Cup), plus the water tank filter, there are really no features the Breville BKC600XL has over the Keurig B70. That being said, the design and look of the machine is very different.


The Breville logo on the top of the machine stamped
in stainless steel.


The brewer features chrome accents on the brew head.


The reuseable My K-Cup storage area in the top of the machine.



The drip tray is very large and accepts larger mugs.
You can also use a travel mug if you remove the tray.


The large LCD screen is also improved.


The water tank is very large at 60oz, and
features a water filter.

The Breville BKC600XL Gourmet Single Cup Brewer has a very clean and polished design. We like the overall fit of all the lines - from the water reservoir - to the brew had, the touches of stainless steel and chrome give off a very high end feel. So if you're looking for a stainless steel appliance to compliment other in your kitchen - this is the Keurig brewer for you.

Also because of the stainless steel and solid design, when brewing the Breville BKC600XL Gourmet Single Cup Brewer seems to be a bit quieter. The drip tray doesn't seem to vibrate as much as on the Keurig models. We can always enjoy a little quieter process to make any cup of single serve coffee.

Brewing A Cup of Coffee with the Breville BKC600XL Gourmet Single Cup Brewer

The process is the same as other Keurig brewers when making a cup of single serve coffee with the Breville BKC600XL Gourmet Single Cup Brewer. You switch the machine on or use the auto-on pre-programmed time (we set ours for 6:30am), and then wait for the machine to heat up. Warm up time is very quick, and we love the blue lights both in the LCD Control display and in the water tank.


Making a cup of coffee with the Breville BKC600XL Gourmet Single Cup Brewer

You then either can use the reusable My K Cup located in the top of the machine that also includes a coffee scoop, or you can use any of the 150+ varieties of K-Cups available. We have been drinking many of the new bolder Green Mountain Roasts and our first cup of Hazelnut Dark Roast Extra bold was made in the Breville BKC600XL Gourmet Single Cup Brewer. The results of the same K Cup in either the Keurig B70 or the Breville BKC600XL Gourmet Single Cup Brewer are the same. Both use the K Cup extraction system, and both produce excellent cups of coffee.

Also you may want to read our review of the reusable My K-Cup coffee filter to get the full picture on using your own ground coffee.

Side By Side Comparison of the Breville BKC600XL and the Keurig B70

TheBreville BKC600XL Gourmet Single Cup Brewer is just a little bigger and heavier than the Keurig B70. The overall footprint is almost the same, with the Breville being a little wider. Also - the My K Cup storage in the top means have the ability to place the Breville BKC600XL Gourmet Single Cup Brewer where you can easily open the top. Also one of the best changes in the Breville BKC600XL over the Keurig B70- the power button is not in the back, it's located on the side of the brewer. Thank you Breville - though we love our B70, we don't like reaching around in the back of the machine to turn it on.


Don't let the angle fool you, the Breville
isn't that much bigger than the Keuig B70.

Wrapping Up

Pros:

  • Reuseable My K-Cup Storage
  • Stainless Steel Design
  • Charcoal Water Filter in Resevoir
  • Redesigned LCD Panel and Control - larger and easier to read
  • Fits travel mugs easily
  • Less noise when brewing compared to other Keurig models

Cons:

  • Water Tank is hard to remove - very slick because of design
  • Pricier than other Keurig models at $299

Overall we think if you want a super attractive K-Cup single serve coffee maker, and are willing to pay $100 more and get all the features of any Keurig brewer - the Breville BKC600XL Gourmet Single Cup Brewer is for you. You won't have to spend the extra on filtered water, and you can have the My K-Cup reusable filter within arms reach. We also think the design alone is worth the premium - this brewer screams high end, and we really think it makes a nice addition to the arsenal in the Single Serve Coffee test kitchen. Expect to see the Breville BKC600XL Gourmet Single Cup Brewer photographed in many of our K-Cup reviews to come.

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Posted by Jay Brewer at November 19, 2007 7:57 AM

Recent Comments

Just got off a long extended email conversation with their support concerning my Breville BKC600XL that gave up the ghost! I asked them how it was possible that a company that is obviously catering to the high end market stop making parts for a product that was less than 6 years old. I told them that it was intolerable that I would have to landfill what is a perfectly good product except for the water heater "where the parts are no longer made". Their response was to give me a time limited 40% off my next purchase of a breville product. These guys are thinking so twentieth century. You would think that they could have learned a lesson from the auto manufacturers! Needless to say - I am not going to buy a Breville anything ever again. The easiest way for a manufacturer to lose brand equity in this day and age is to force the consumer to landfill their broken products.


Posted by: R King at March 29, 2014 9:27 PM

My daughter and her husband bought a Breville and raved about it, so a month later we bought one as well. After about four months of use theirs leaked all over their counters. Not good:o( About a month after theirs leaked, ours started giving us trouble pumping the water. You can hear the motor start up and hope that you're going to get a cup of coffee, but then it starts to make an annoying whirring noise and nothing happens. We've tried turning it on and off, cleaning it with vinegar, and finally ended up having to whack the daylights out of it to get a cup of coffee, banging hard on both sides after we hit the brew button. Sorry, but for what we paid for this machine, it ought to deliver much better service and a longer life span. Very, very unhappy with the product!


Posted by: Linda at November 17, 2012 7:32 PM

Im on my 3rd machine (have the updated model now) and 140.00 in out of warranty repair charges later, my only conclusion is that this machine is NOT worth the price or the aggravation. Every one of my friends who has purchased this machine has also had problems. Not a good track record Keurig. You need to get it together before you put a product like this out there. For those of you having no problems...congrats for now. But I'm sorry to say, it's just a matter of time before you are dealing with any number of problems this machine seems to have.


Posted by: kelly at May 10, 2012 7:45 AM

We have the Breville single cup and love the coffee but the machine has serious issues. After about a month (or less) the machine shuts itself off without making a cup. You have to restart it 4 or 5 times before it will brew a cup (10 minutes or so) which is an eternity in the morning. We are on our third one and ready to give up.


Posted by: Mark at March 30, 2012 6:22 AM

Our Breville started leaking from the bottom a little over a month ago. BIG puddles on the counter are a result. Not sure if this is a hazard or not, just wondering if anyone has a feeling on that to share. None the less I have written Breville and not gotten any answer. We have tried to fix it, cleaned it and did everything we could think of to try and keep from having to replace it as $240.00 + is a lot to pay for a coffee maker that you only get to use for 18 months max. We went out and purchased a different make today to give it a try. We really liked our Breville when it was working properly and am very dissappointed to see that extra bit of cash paid did not buy us much quality. :(


Posted by: Sistertex at October 2, 2011 5:05 PM

Sadly, our Breville Brewing System leaks too. We love the machine and love the whole single-cup concept...but the machine leaks water from the holding tank. While filling a cup, a large puddle pools onto the counter. We contacted Breville and they responded politely and rapidly, saying they'd send us a new one--and they did. We had to lug the thing to UPS, but were pleased that our new one arrived so quickly. But shortly aftward, the second one stared leaking too!! We still have it, but I'm not sure what to do.


Posted by: Bea at March 10, 2011 9:35 AM

Does anyone know if this machine can make cappuccino?


Posted by: Liz at December 19, 2010 10:52 AM

I'm on my fourth Keurig coffemaker in 18 months and have been having the same problem with taking it back. I thought I might try the breville but it seems as though they are no better. I don't understand how you can market a product with so many problems. I have a lot of K cups at home.


Posted by: Sarah at January 31, 2010 3:12 PM

Just purchased a remanufactured 600XL (should be delivered tomorrow). After reading about how many were returned for failing to prime I wonder if that is why there are so many remanufactured ones available. Possibly a design or assembly problem that was easily fixed? I am also happy to hear that the 600XL uses the upgraded needle, I was a little woried about that.


Posted by: Bigrig at January 20, 2010 12:35 PM

We love ours and we got it new at Kohl's for about $160.00. We like different strengths of coffee in the house and this way everyone gets what they want and it's always fresh with no waste.


Posted by: John at September 26, 2009 1:29 PM

I just got the Remanufactured version of the Breville Keurig for $125 to replace my old B60 and I couldn't be more happy with it. It didn't include the water filters or the My Kcup/spoon, but thats pretty insignificant compared to the savings. I do have one question for this group; how loud is the water heating? On my B60, you could hear the hissing and a little popping, but on this model is quite noticeable. It heats water fast from off, but I'm concerned. Anyone else notice heatup noise? On another note, people that do not find K-Cups strong enough, take the machine back and stop making a big stink about it. Everyone enjoys coffee, like hot sauce, at different strengths. I find the Keurigs brew right at the middle point of strength, which I believe most people prefer. Also, with the hot chocolate K-Cups, shake them before you brew them. They tend to pack down and you get better extraction when you loosen the mix up. I also find that the new tip on this Breville seems to make slightly stronger coffee than my B60. The B60 was just pointed tube, this new tip has three slots. All in all I am very happy with it. Got it at Buy.com.


Posted by: Jeff at September 13, 2009 10:50 PM

We are on our 2nd Breville machine now, and here it is 6 months later and we are having the same problem...after said amount of time it disperses watery bland coffee. I have loved my machine, everything about it except for this issue. I have changed the filter, ran vinegar thru it, but refuse to , as per directions, make a stronger cup by bumping down the amount of water to coffee ratio. It seems they knew about this issue, and still put it on the market. I'm not sure we are comfortable taking it back to William Sonoma again, we are just not those kind of people, but 299$? Has anyone had a similar problem? For now we are using our old machine, because having a good cup of coffee in the morning is everything!!!!


Posted by: Kelli at July 27, 2009 9:34 PM

Was really excited about taking this machine home, and making myself a good cup of java, but I must say that I was really disappointed about the outcome of the coffee. I used several different types of bold coffee on the strongest setting at the highest temperature because I really wanted it work for me, but I just wasn't able to get a good, rich cup of coffee out of it. I think that they have allowed convenience and speed go ahead of the quality of the brew. I have returned the brewer and gone back to my old machine and French press.


Posted by: Fred at April 16, 2009 12:30 PM

Ditto, could not get it to prime, even after calling customer service they instructed me to cycle it 20 times. Finally gave up, and returned it to the factory. This seems to be a very common issue with this model.


Posted by: Carl Abernathy at February 16, 2009 10:48 PM

I have had three. my problem is I cannot seem to get it to prime, the first half way did but would only spit a small amount of water, the second I could not get it to spit any water. the level never moved. I just tried the third, LEAKS"""" as all three did. same thing hot water on the right side. I am taking my back, and buying the Dolce Gusto by Nescafe. it makes no noise, and looks like a lady bug. very nice. your cup of coffee is brewed in 30 sec. and it makes all the others, also has a frother. all for 169.00


Posted by: doh at January 24, 2009 12:58 AM

Illya-I am having the same problem. I'm about to call the whole thing off..


Posted by: Andy at January 17, 2009 10:35 PM

I bought this machine from Linen's and Things. Got a great deal on it since it was their last model and as you know they are going out of business. I get the machine home, no KCups, no MyKCup. All sales are final and no returns with LnT so I decided, due to the great deal that I got I could always call up Breville and get those additional items. Well I follow all of the directions, plug it in and it starts the initial priming process, however the water level never drops, and it seems that the machine is just stuck on Heating. The directions say that the whole priming process should last about 4 minutes, I let it sit for 3 hours and nothing.. So I call up Breville, they tell me to pack it up and ship it back to them, and they will send me out a new one. Well 8 days later as promised I get a brand spanking new machine, follow the directions, plug it in, and if my luck couldn't get any worse, it does the exact same thing as the previous one during the priming process. I'm a techincal person, so I'm thinking what are the odds the two machines are doing the same thing, you'd think some how it's user error, however setting up a coffee machine shouldn't be rocket science either. Well my wife packed up this machine up and took it back to Bed Bath and Beyond (I was tired of waiting), and after 2 machines with them (the first one obviously was a return as it didn't have the initial KCups in the box) we finally got a machine that primes and is working perfectly. Has anyone else had this issue?

Having said all of that, I really like this machine, if you have a stainless steel theme in your kitchen it really blends in nicely, I'm not sure if there is much difference between it and the B70, however it's nice having the MyKCup and holder built in. If you like or want a high end single cup coffee maker, then I think this machine is a nice choice. I own a few other Breville applicances, and have been happy with their function and looks.

IAW


Posted by: Illya Williams at December 30, 2008 4:24 PM

Hi,

I need to ask something here as I've become lost in the single cup brewing systems. I want to be able to make an espresso or a latte in addition to coffee. I read that the Tassimo will do espresso and other milk based drinks. How can this machine make a latte? Is there a milk steamer somewhere?


Posted by: Shawn Diehl at November 19, 2008 12:08 AM

Can someone tell me if the Breville brews smaller cups across all sizes than the B70? For example, the travel size on the Breville is noted as 11.25 oz where the B70 notes 12oz. Does the Breville brew smaller cups than the B70?
Thanks!


Posted by: Maureen at November 13, 2008 7:37 AM

I am about to buy the Breville BKC600XL; I like the fit and finish since I'm updating all of my kitchen appliances and kitchen electrics to stainless steel. I absolutely love my first Keurig and have convinced others (to take the plunge); they too, love it. I don't have an issue with the noise it makes given the near instantaneous results and perfect brew. While I was a bit concerned about the metal on metal resonance (apparently from the grate the mugs sits on), I'm not too concerned there since I can take measures to dampen it without taking away the elegance and ease of clean up. I do wonder if the puncture needle and grommet is the same as on the B70 Platinum which is a noticeable improvement over the model I own. If anyone knows I'd love to know.

As for those that want to buy/make their own pods I would definitely make sure you're using the the K-Cup Perfect Pod Holster that is spring loaded and intended for paper pod inserts. I have a My K-Cup reusable filter that uses a screen basket insert and I too, was disappointed in the results from loose grounds; I now just use that for tea bags which work fine. As for the hot cocoa K-Cups, I'm personally not a fan of water-based hot cocoa.

I have made killer cappuccino drinks by taking one of my favorite coffee K-Cups, brewing it, and equally distributing that across two mugs, add sugar to taste (I like two teaspoons per mug) and one heaping teaspoon of your favorite instant cocoa mix per mug mixed in. Stir until dissolved. I then add froth that's easily made from my $25 frother (I like Bonjour's Caffe Froth Maximus Frother). I add a half teaspoon of vanilla extract along with the cold skim milk into the flask, filled to the line on the glass, put it in the microwave and heat it for about a minute and 15 seconds (can be cold if you prefer); I take it out of the microwave, stick the flask in the rubber foot, insert the frothing screen, pump it several times until the milk expands to the top of the flask (about 20 pumps or so) and I distribute the froth equally across the two mugs. I like to take a spoon and stir a couple of times to mingle some of the froth into the coffee (don't overdo it or you will dissolve too much froth). Take a pinch of sugar sprinkle across the froth of each mug and using a shaker, sprinkle dutch cocoa across the top to enhance taste and to add the presentation - makes a wonderful drink. I've used everything from flavored K-Cups, light roast and dark roast. Whatever suits your fancy. My wife likes less coffee, light roast, therefore I tend to get the lion's share of the coffee and she gets the lion's share of the froth (still keeping both equally leveled). Again, adjust to your preferences...


Posted by: Greg C. at November 2, 2008 1:07 PM

A friend of mine has a Keurig and has been extremely pleased with it. After research, and his word, I decided that I had to have one. I really liked the look of the Breville model, so I went ahead and got it. My husband had been a little distressed with the price, but we are extremey happy with the machine. My husband would never make coffee, and I would end up throwing out part of a pot, now he enjoys brewing a cup, and trying new flavors. I find that due to the position I placed the machine on my counter, slightly kiddy corner, I just fill the tank with water. I have found this to be the easiest way and quickest way to fill the tank. I would endorse this machine any day! Makes a great cup of coffee!


Posted by: Renee at September 26, 2008 2:55 AM

Just purchased the Breville machine at BB&B. Saved 60 dollars with the coupons that they send out regulary. Read the instructions, works great. It is sometimes hit and miss with the K cups as far as strengh is concerned but not a machine problem. I like the fact that I don't have to stop at a coffee house every morning to get a cup of coffee and of course stand in line. We figured the machine will pay for itself over about 6 months taking into account the K cup price of about 50 cents apiece. I'm sure I could do better if I found a place to buy them online at a better price then at the store where we bought it. No complaints so far, a little pricey but it looks great and was a good deal with the coupon.


Posted by: Greg at September 7, 2008 7:57 PM

The 600XL comes fully assembled, however, you do have to remove quite a bit of packing tape after taking it out of the box. It comes very well packed. During initial setup you have to purge the machine before first use. Setup was very easy. The LCD is bright blue and very easy to read. It has a clock and allows you to set auto-turn on/off times. I set mine for on at 5am and off at 9am. If you use it during the day and leave it on the machine will auto-turn off after two hours, if not used. The water temp tops off at 192 degrees and allows the user to set a cooler temp, if desired. It also allows the user to set their own default cup size. I did not use the included water filter because I am using filtered water from my refrigerator. We are a family of three and in as many days have gone thru about 16 k-cups. The machine came with an assorted variety pack which was nice to sample. The dark roasts seem very strong so I am pleased with the product. I'm more of a medium roast man so plan to explore those. My wife likes tea so we ordered a few of those for her. We haven't tried the included my-K-cup yet. All in all we are very pleased. I usually made a full pot of coffee each morning and wasted a lot of coffee. This machine is quick and easy to use and best of all there is hardly any cleanup to do. One thing I did notice is that the overflow tray has a red floater in it, should it ever fill up with liquid. I can't see that happening though...


Posted by: bosamar at May 27, 2008 12:14 PM

My unit came with a Tully's variety pack. I got it at Williams Sonoma because of their lifetime warranty. The Tully's varieties included Italian, Kona, Decaf French, and French. They seem very strong to me, and I think all the Tully's are Extra Bold.


I went with this machine solely because of the esthetics, and am very pleased. You don't have to install the water filter if you already use filtered water. It was much quieter than I expected. The loudest parts of the cycle are the initial heating of water and the final blow of air, which isn't loud. It's louder than a drip coffee maker, but it's not offensive.


I wouldn't buy this to make hot cocoa. Use a packet and the Breville for hot water. The instructions for using your own coffee say to start with a coarse grind and then go finer with experimentation. Translation: it's going to take a few tries to get a cup of coffee the way you like it. You can fill the little cup thing with coffee, which should be plenty for a single cup as long as it's been ground properly.


One thing to remember, is that this is a SINGLE serve coffee maker. If you want to fill a 20oz travel mug, you're gonna have to use a couple K-Cups. Many are meant for 7.25 oz MAX. That's a single serving. Take that into account before thinking you can spend 35 cents for your morning fix if you usually drink the equivalent of three cups. Even an Extra Bold cup (one with enough coffee to use the 11.25 oz setting) is going to taste slightly different at that setting, and 11.25 oz still won't fill many travel mugs.


I'm very pleased with the machine and with the K Cups I've tried. It's cool to have the option of using pods (with the aftermarket adapter), grounds, or K Cups. If you're planning to use ground coffee primarily, though, you should probably look elsewhere. This machine seems primarily a K Cup machine, and the other possibilities are a great bonus.


Go in with the proper expectations and you should have a great experience. Browse the Keurig website and explore the varieties of coffee offered before taking the plunge. Understand that most varieties can only be found online, and that it might take you going through 5 different kinds of K Cup before you find one you really like. There are online retailers who will sell you single K Cups, and the Keurig site sells 5 packs. Also, remember that it's a coffee maker, not an espresso machine. No lattes, no cappuccinos, no crema. However, no one's stopping you from frothing some milk and adding it to your coffee.


Sorry if this sounds like a "For Dummies" post, but it took me a while to figure all this out. If I wasn't prepared for the Tully's (knowing it was going to be strong), I'd be disappointed with my purchase after making my first cup because I'm not a Dark Roast lover.


That being said, the K Cup system isn't going to be everyone's favorite. If it's not for you, then move on. Personally, I find the ease with which you can choose between 100 different kinds of coffee, brew a cup, and then immediately choose a different kind and brew another cup to be phenomenal. I'm not as excited about all the little plastic cups being thrown away. This machine can't be all things to everyone, but if you want a stylish K Cup maker with a water filter and built-in My K Cup, this is your machine.


Posted by: Paul at April 15, 2008 3:44 AM

Thank you for the reply Boni, it's appreciated. We have tried coffee in it, and like the cocoa, it was unimpressive. Perhaps it is just defective. We have only had it a few days so I'll try to exchange it for another unit.

Thanks again.


Posted by: Wain at April 11, 2008 9:32 PM

Honestly, I don't find the cocoa very flavorful at all. It looks like dishwater. That is my only disappointment. But it is very hot, not just warm.

Have you ever tried coffee in the machine? Does it seem to work the same way? If so, then something is wrong. I had to exchange my first unit because of a computer problem.


Posted by: Boni at April 11, 2008 7:22 PM

We just got this and after the set-up process we tried a cup of hot chocolate. It was like drinking warm water with a slight flavor to it, but not hot chocolate. So, after it was all done and said to remove the k-cup I did so. The cup felt like it had a lot of content in it so I opened it up. It was almost full of cocoa mix with a small amount of wet cocoa on wide side (near the hole that the machine punched). We tried it again with another hot cocoa and again with a coffee k-cup--tried them all on different cup sizes also. Same thing every time, it was like drinking warm water that had a very slight flavor. I re-read all directions but found no solution to this problem. Any tips?


Posted by: Wain at April 10, 2008 9:11 PM

Leigh, it took 2 machines to get it right and I wouldn't exactly call the 2nd machine "right" becuase that's the one that leaked 2X. Like I said, it never happened again so I'm keeping my fingers crossed that it won't. Glad you finally found a good one! I guess I was luckier with Breville's service dept as they kept emailing me to see if I needed to RMA this thing out. And if they were aware that there was a "bad batch", they should have definitely been alot more accommodating to you and anyone else experiencing problems. I too would have probably gone to another Bed Bath & Beyond across town if the problem persisted as it is really heavy to keep packing, unpacking, and repacking, etc. So far, everyone who purchased the machine as per my recommendations and their seeing it in my house, have been lucky. It's worked perfectly.

And to Warren who posted above you, NO the entire Breville marketing dept. are not writing these reviews to my knowledge. Obviously, I have no affiliation with them at all. I do use my own ground coffee occasionally and I understand there is now a pod holder that fits the Breville. You didn't read the instructions I guess. Maybe you should dump your Cuisinart and get a real machine!


Posted by: Boni at February 4, 2008 7:02 PM

Boni, In response to your questions regarding the leaking problem. . . I had three different machines all that leaked hot water from the front as if someone hit the brew button even when no one was near the machine. I kept having the same problem and called Breville. They were not helpful at all. I was told I was probably getting machines from a "bad batch". I finally went to a different store in a different town and got a machine that works. The only reason I persisted with all of this returning (the machine is heavy to pack, unpack, bring back) is that I read so many positive reviews both on this site and on Amazon. I do love the machine, but I do wish I didn't have to go through so much trouble.


Posted by: Leigh at January 30, 2008 4:42 PM

Seriously, is the entire Breville marketing department writing these reviews & asking these questions?? Hello!! Eugene??? I got the breville for x-mas, returned it because it sucks if you wanna use your own grounds!!!!!! I UPGRADED to the Cuisinart-Cup-o-Matic!!!! It's a FANTASTIC machine for pods & if you want to use your own ground coffee!!!!! And by the way, it's $100 less than the breville......sorry breville marketing, I own other breville products so perhaps you'll get generation II right! Best of luck! Perhaps you should buy a few Cuisinart-Cup-o-Matics for competitive comparison??? FYI, I do not work for Cuisinart.....happy brewing to all & to all a good night!!!


Posted by: Warren at January 29, 2008 9:37 PM

I love this machine, but the last several days all it will do is flash the "open head" no matter how many times I open and close it. I contacted breville and am still waiting for a possible fix.


Posted by: Mike at January 29, 2008 11:58 AM

Leigh, if you read my post a few above yours you'll see I experienced 2 leaks and contacted Breville. They were willing to replace the machine but I hated to return it unless the problem continued. So far, it never happened again and this machine has really been used alot.

Where do you see it spitting water out of? Mine was in front of the machine and a flood on the right side of the machine. Odd. Never saw it again. I cooerced 3 more people to get the machine and they absolutely love it too!


Posted by: Boni at January 25, 2008 8:53 AM

I also returned by Cuisinart-Cup-o-Matic for the Breville. I love everything about the Breville, but I am having one problem. Every now and then, it will start spitting out water when the machine is on but not in the brew mode. It will spit anywhere from 1/2 to a full cup of water. Is anyone else experiencing the same problem?


Posted by: Leigh at January 14, 2008 7:01 AM

Jay, I can't decide between the Breville and the Bunn MyCafe. Two important features are adjustable cup size, we usually pour a 14 oz mug, (with adjustable strengths, we like strong) and the ability to brew half-caff (which I can with 2 pods-Bunn or My Own Kcup-Breville) Did I also just read from Marybeth that the Breville will take pods? If so, how many will fit in the Holster? Thanks for making a go-to site with a wealth of information!


Posted by: Lora at January 8, 2008 12:14 PM

I also received the Cuisinart Cup-O-matic for christmas and just returned it. I thought the cuisinart was too loud, wasn't warm enough, and didn't have a timer to turn on in the morning. Well, the Breville is fantastic. The coffee tastes great and is much hotter. There are more choices with the k cups too. If you are deciding between the two, get the Breville!


Posted by: Eugene at January 6, 2008 7:55 AM

Ok, i just returned my Breville after getting it for Xmas. Couple of problems, first I wanted to use my own coffee. The Breville filter for grinds limits the amount of coffee you can put in, therefore the coffee it makes is very weak. There is no way to adjust the strength, and if you want a bigger cup, as it allows you to choose, the coffee just gets weaker??? It worked fine with the K-cups, but it a terrible machine if you want to use your own ground coffee.

Was I doing something wrong??


Posted by: Warren at January 3, 2008 4:04 PM

I love this machine! I got the Cuisinart Cup-O-Matic for Christmas, but was really disappointed with it, so I exchanged it and upgraded to the Breville (gotta love Williams-Sonoma's customer service!) Anyway, after using both for a week I can honestly say if you're wavering between the two, go with the Breville. It does everything the Cuisinart does with less noise, less vibration, and the flexibility to use the K-Cups, your own coffee and coffee pods (with the Pod Holster which I haven't tried yet) You can also make hot cocoa or tea K-Cups or just hot water for your own mixable beverage. The Cuisinart's capabilities stopped at soft pods & own coffee. I highly recommend this Breville!


Posted by: Marybeth at January 2, 2008 3:36 PM

Just an update: Breville customer service contacted me via email immediately and offered to replace my unit. However, I have never seen the leaks again other than those 2 times and I informed them of the same. I am keeping this one as it makes awesome coffee and performed fantastically over the holidays. My company was very impressed with its looks, the features, and the ability to make their own type of coffee. In fact, this has cost me: I have to buy one for my daughter now!


Posted by: Boni at December 29, 2007 6:49 AM

I too saw that BBB had it advertised for $194 online and was going to buy it. I waited to compared with other coffee brewer for a day. Next day, they took the Breville off their website which still can not be found on BBB online. I think it was a mistake or I missed a great sale.


Posted by: Duc at December 23, 2007 11:31 AM

I meant to say the initial noise was so much less audible...and there was very little vibration.


Posted by: Boni at December 18, 2007 10:23 AM

And the unit leaked today. I contacted Breville this morning and I'm waiting to hear a response. The unit makes great coffee and I hate to exchange it but leaking is the reason I bought a new coffeemaker in the first place. Had a Bunn for a very long time until now.

Also, I placed a heavy cup with a bottom rim that fits the entire bottom of the unit and the initial vibration was so much less. A cup with a small bottom rim seems to glide all over the place.


Posted by: Boni at December 18, 2007 10:21 AM

To BJ: Yes, vibration is very loud at first and the cup seems like if it weren't a heavy cup,it would move off to the side! I actually thought the vibration noise was to the exteme and was a defect until I read here you have the same thing. It's so short-lived I can live with the noise.

I saw a huge puddle today on the right side of the machine and I'm hoping there's no leak. I'm keeping a watch on it now. I was hoping someone spilled something next to the machine but I'm not so sure about that.

A poster above said the machine was $155 at BBB. I paid $239 at Bed Bath & Beyond with their 20% off coupon. It lists there for $299, certainly nowheres near $194 as stated above.


Posted by: Boni at December 17, 2007 7:05 PM

first let me say Great site....

I just purchased this unit at Bed Bath & Beyond for $155. they have the unit listed for $194 w/20% coupon it was an excellent deal.

as for the other con in the review; the water tank is easily removed using the hand grip on the bottom of the tank.


Posted by: Troy at December 15, 2007 1:56 PM

Sorry, I meant to say that on the video it lasts about 7 seconds...compared with mine which is about 4.


Posted by: NewBrevilleOwner at December 12, 2007 6:26 PM

OK, a silly question.

I'm a new Breville owner and this is the first time I've owned a single serve coffee device. When I watch the demo on this site of the Breville brewing, I see that it works like this (after the brew button is pressed)

-Loud vibrating noise
-Coffee is brewed
-Air is blown through to get rid of all the water in k-cup (I'll call this the purge phase)
-Vibrating noise again (to refill water tank I guess)

When I watch the video on this site, the purge phase seems to last about 5 seconds. On mine, I notice that it lasts about 3-4 seconds, then I hear a hum for a second or two before the vibrating noise starts.

I assumed that the purge phase would be standard, so the fact that mine is about 60% shorter concerns me. My question is; does the machine adjust the purge phase or could this be a defect?

When you spend $260 on a machine you want to make sure it works perfectly!


Posted by: NewBrevilleOwner at December 12, 2007 6:23 PM

if you are still having vibration problem try a mouse pad under it that helped on the b70 I returned for the breville.
Taking the water tank off is easy once you realize there is an indented handle down on the bottom i noticed this detail when I finally read my manual.
Does everyone else have the darn open head thing flashing all the time ?


Posted by: debbie at December 11, 2007 11:52 PM

I purchased one over the weekend and I have a question;

I find that when the machine "vibrates" it seems to shake enough to move the cup around on the drip tray. I've moved it around to other locations on the counter and it continues to have this problem.

Does anyone else experience this? How much vibration do others notice? This is the first k-cup device I've ever owned, but since I own lots of Breville products I knew immediately that this was the one I wanted.


Posted by: BJ at December 10, 2007 11:12 PM

I bought this machine and I think it's great. About the water tank... at first I thought it was to remove it too but then I found how you have to do it. You have to grab it from under, there is a space there for you to put your hand beneath it. It's really easy. I love the coffee. I can't compare it to any other single cup machines because it is my first.


Posted by: GSA at December 7, 2007 8:36 PM

Well - need I say or measure more? Yep - it's will fit under your cabinets - it's about 12".


Posted by: Jay Brewer at December 5, 2007 11:30 AM

I measured my unit and it's 12-1/2" at the top front of the machine where you put the K-cups. The rest of the machine from mid to back is only 12". I don't even know where 13.25" comes into play, no less 16.75".

It is not too hard to remove the tank from the unit. It's a little awkward though and I'm always afraid I'm going to miss attaching it properly and the water will tip over all over the place. So far it hasn't happened. I could use container though to fill it up without having to remove the tank.

I purchased this unit the first week of November but never got to open it until last week. Mine was the first and only unit sold so far from Bed Bath & Beyond and mine was also the first returned unit! When I opened the box, there was a huge stain on the top of the stainless steel which did not want to come off and I was going to try to live with it. However, during the priming process before using the machine, I was unable to set the brew size which stayed at the Travel size only yet barely 5 oz of water would spit out. I knew it had to go back. Also, the bottom tray that catches the drips would constantly overflow with water. It seemed that the reason I got 5oz of water was that the rest of it was fed down into the drip tray. Just a bad unit.

I returned it and the second unit is perfect. My only complaint is the very loud vibrating noise when you hit the "BREW" button at first, but then the machine is very quiet while it's brewing.

I am very inexperienced with ordering K-cups and so,while I have Green Mountain coffee service for over a year now, I called them to change my service to K-cups. I had a field day with the selections and I had no clue how much to order for my monthly order. And since the holidays are coming, I decided to kind of order one of everything.

Everyday I have been getting UPS boxes from Green Mountain and I have well over 500 K-cups....enough to serve my entire neighborhood, I guess! I don't think I'll have to order coffee for a few months at this rate!

Bottom line: I'm loving the machine as is the rest of my family! I also have a Breville Elite Juicer which together, they make a pretty show on my countertop.


Posted by: Boni at December 5, 2007 11:27 AM

Jay, I'm seriously considering this machine. The problem is, I don't know if it'll fit under my cabinets. Amazon and Williams Sonoma list the height as 16.75" while the BrevilleUSA web site has it listed as 13.25".

Can you tell me which is correct? Thanks Jay!!


Posted by: susannyny at December 1, 2007 6:50 PM

They're both top in their class. Since you can use ground coffee in either - and pods in either (Perfect Pod Holster for Keurig) - then really they both have the full range. Maybe a little more control in the SS-1 - but the convenience of the k cups and variety is also good. I use them both equally - and if I had one or the other I would not feel like I was missing out. Both make great coffee.


Posted by: Jay Brewer at November 29, 2007 1:26 PM

Jay, I'm deciding between the new Cuisinart and this 600XCL. Price ASIDE, do you feel one machine brews better coffee than the other?
I'll be using my own ground coffee. Don't want to be dependent on K Cups.

Interested to hear if you prefer one over the other on taste alone. Thanks.


Posted by: Finbar at November 29, 2007 1:21 PM

I purchased this over the weekend and passed my B70 over to my Mom. I love the look and function of this unit and concur that it has less vibration and seems to be quieter. It appears to me when I shut the brewing head on the BXC600XL that it reacts like there is a shock absorber. Am I imagining this and is this different from the B70? Thanks for a great site!


Posted by: Barry at November 19, 2007 10:15 PM

I don't understand the hype with this machine. First, I think the Keurig brewer is a nicer design. The extra gadgets they added are meaningless. If you use the 'My k-cup" all the time you leave it in the machine. If you use it occasionally, how hard is it to take it from a drawer when you need it. Having k-cup storage on the machine is more a nuisance than convenience. If you need to have them on hand get the carousel. Other wise take them from the box as needed.
The charcoal filter is just another item to be maintained and bottled water is pretty cheap.

I guess if you like shiny gadgets then you might like this machine. It doesn't make better coffee so the extra $100 over the B70 is hardly justified. If this was comparable to the B100 then it might make sense.

In my opinion, dollar for dollar, the B70 is a better deal.


Posted by: Bob at November 19, 2007 11:13 AM

I find I have to take off the tank cover and then grab inside to get it off with ease.


Posted by: Jay Brewer at November 19, 2007 9:51 AM

How hard is it to remove the tank? The review mentions it is more difficult than the b70 due to the slick nature. Did you find it aggravating?


Posted by: dugbug at November 19, 2007 9:46 AM
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