August 13, 2009

Scooter Riders Can't Get Coffee to Go at Tim Hortons


This story is kind of funny and kind of sad. Most modern scoots have plenty of room to hold a cup of coffee, but at least if you want to drive through on your scooter to get food or coffee you should be allowed to. Geez!

Here's pretty much the same story about a customer on a motorized scooter not being allowed to use the drive through, this time at a Tim Hortons coffee establishment in Nova Scotia. He's not going to sue, but plans to appeal to Nova Scotia's Human Rights Commission.

The attendant wouldn't serve him because of a company policy banning pedestrians, bicycles, and wheelchairs, including motorized scooters, from using the drive-thru. Matthews says that means no coffee for him, because he can't manoeuvre his scooter through the front door.

"It would take three people to get me in. And I don't even know if I'll be able to turn around when I get inside. And, if I don't run over somebody inside trying to back this up, it would be a small miracle," Matthews said.

Via Consumerist

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Posted by Jay Brewer at August 13, 2009 8:26 AM

Recent Comments

I could be wrong, but I think what they mean by "motorized scooter" in this article = "motorized wheelchair" for physically handicapped/disabled people, not an actual Vespa scooter like in the photo. If it's a wheelchair we're talking about here, I can definitely agree that most Tims around Canada (well, Atlantic Canada anyway) aren't very accessible. It's not fair to people with a physical disability. Some locations might have automatic doors for people who use crutches, etc. but the entrances aren't large/spacious enough to accommodate wheelchairs. I'm actually surprised there haven't been more complaints about this.

Posted by: SH at August 16, 2009 8:40 AM
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