February 12, 2010

Cuisinart SS700 Single Serve K-Cup Brewer Arrives for Review - We Answer Your Questions


Cuisinart has sent us the new Cuisinart SS700 SIngle Serve K-Cup Brewer to review. This brewer comes with a charcoal water filter, and has a My K-Cup reusable filter stored away in the side of the brewer. The Cuisinart SS700 Single Serve Brewing System is compatible with all K-Cups including the coffee, tea, and hot cocoa K-Cups. Pricing is set at $199.99.

We want to know your questions prior to our review next week. Do you have questions about the brew temp? How about the reservoir size? How does this brewer compare to the Keurig B70 or the Breville? Ask away and we'll get your questions answered.

You can sound off in the comments or add to our Cuisinart Questions thread in the Single Serve Coffee Forums. Also you can tweet us a questions or two, and send us questions on our Facebook page. Whatever the method, we'll try and get these questions answered within the context of the review next week.

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Posted by Jay Brewer at February 12, 2010 7:43 AM
Recent Comments

Trouble With My Cuisinart SS-700
I have had the same issues with mine and took it apart and cleaned it....and again a few weeks later. Now my issue is "That my machine will not turn on" has anyone been having this issue and if so were you able to fix it?

Posted by: Jason Bowen at June 2, 2013 11:10 AM

No water coming out?

Remove the reservoir.

Insert a straw into the hole (pack around it with a damp tissue to seal it)

Blow gently; (have a cup under the spout).

The pump will free up and you can hear it spin.

Good to go! (for a few weeks....

Posted by: Paul P at September 12, 2011 9:57 AM

I need to weigh in on the Cuisinart. Purchased in late September, 2010. It is now August, 2011 and I have had four brewers. All the same thing everyone else has had a problem with. Ask for a 12 oz cup, get a 4 oz cup.

Customer Service is little help. Pay to have the new one shipped to me, pay to ship the old one back and an extra $10 for something else. All manufacturing defaults. Customer service became quite rude when I asked for someone that could help me.

I had a Kuerig in the beginning and it last almost five years with no issues at all. We are now sitting with a brewer that is only 2 months old and does not work--again. Be very very careful if you decide to go with this brewer. There are major issues and in the end you will be paying big bucks over a short period of time to have the convenience of using the Kcup.

Posted by: Sandy at August 8, 2011 2:18 PM

I have had the Cuisinart SS-700 for about 10 or 11 months and for the past three weeks it has had problems brewing a complete cup of coffee. If set for 12 oz, it will brew about 6 or set for 10 oz, about 5-- in other words about half of what set for. I descaled with 2 gallons of white vinegar at different times and still no luck. I noticed after doing everything I could do that the small white rubbery spigot that empties into the water reservoir sends water back into the reservoir everytime that I brew thus half water that should be used to brew actually returns into the reservoir. I called and will be sending the item back for which they said they would send me another. I do resent having to pay them $10 and then having to pay shipping to return mine back. Interesting that that is noted in the warranty- seems that they must have been anticipating problems. After seeing many reviews, I will be surprised if the replacement will work for very long- I am confident that it will be a re-worked one and that someone in the future will get mine re-worked. Needless to say that not even a year after purchase that it does not work properly.

Posted by: Sara at March 5, 2011 12:33 PM

My second Cuisinart SS-700 failed today in a period of two months. I called Cuisinart and was told that although they would honor the warranty, they are no longer producing this machine due to design flaws resulting in high mortality rates for the pump and other components. I was advised NOT to replace it.

Posted by: mike at January 30, 2011 5:06 PM

Can someone please post the cuisinart dimensions

Posted by: coffee lover 13 at September 13, 2010 7:09 AM

Karen, I am having the same problem, only my SS-700 lasted just a week and now it won't turn on. I really like the features that it has, so I am going to return it to Kohl's for a replacement. If the 2nd one stops working, I am going to try another brand!

Posted by: Lynne at June 22, 2010 12:35 AM

On our second Cuisinart single brew from BBB since the end of January . . . . pump issues.. .The system won't draw the water in . . .Don't buy it until Keurig fixes the issue.

Posted by: Wendy at April 6, 2010 1:34 PM

The B77 sold at costco and now on QVC also is the same Keurig machine guts (Keurig makes them all)... I have had 4 B77s since Christmas. The big advanntage of buying them there is each time you return the unit you gat another 72 K-cups... I have not purchased any coffee since Christmas and have boxes stored for future use if I can get a working machine.

The last two coffee makers only last one week each (they are getting worse with each new one I get). I was considering moving on to a B-155 but they are advertised with "quiet brew technology"... quite frankly I would prefer one of the older ones that sound like the runway of an international airport if they work more than a couple of weeks.

Posted by: peter at March 18, 2010 6:22 PM

Pam, the Cuisinart, Breville, and Keurig are Keurig insides.

Posted by: nancy at March 15, 2010 10:04 PM

The Cuisinart SS700 Single Serve Brewing System is now on the Cuisinart web site. I am researching which on of these machines to purchase and the information here is very useful - thank you. I am most interested in the Cuisinart, but this failure problem may be a deal breaker, although none of the other seem to be doing any better - sounds as if the inner working parts are all from the same manufacturer.

Posted by: PAm at March 15, 2010 3:29 PM

What I want to know is: do the grounds and leaves spill out the top of the K-cups with this machine? They do with my Keurig machine, despite having replaced the K-cup holder.

Posted by: Karen Lee at March 15, 2010 12:34 PM

Okay, here is the issue. I have had 2 Platinum, a B60, and just in the past week, 3 Brevilles. Directly from Keurig corporate: all 3 brands have B 70 insides. All brands are having the no water/short cup/pump problems. They have been very nice. Their customer service is the best of any company I have ever dealt with.

They are aware of the issues, their engineers are working it full bore, and it has not yet been resolved. I am going to use the Keurig mini until they do resolve it. I have a non-working Platinum, and 2 non-working Brevilles waiting to be shipped back.

Too many speculations as to the cause. I am assured by their VP's office that it will be resolved. In time, I will have a working Breville. For now, I refused their offer to send #4 this week.

I hope this answers some questions.

Posted by: nancy at March 14, 2010 11:14 PM

Can someone please post the cuisinart dimensions

Posted by: Caryn at February 28, 2010 10:18 AM

I had my ss700 about a week before it stopped brewing. Im trying to decide if I want to try it again or if I want to get the keurig platinum instead. Any suggestions?

Posted by: APC at February 27, 2010 4:17 PM

An update...The new SS700 I commented about on 20 Feb died on 24 Feb. Would not brew, just hummed. Took it back to BBB and got my money back. No other Keurig machines are available right now at BBB. I'm wondering if there hasn't been a recall due to pump problems.

Posted by: Rusty at February 27, 2010 2:04 PM

Does the SS-700 brew a robust cup of coffee without having to use extra bold coffees?

Posted by: SAR at February 25, 2010 11:57 AM

Karen, I purchased my SS-700 about 3 weeks ago and so far it works perfectly. I hope this doesn't jinx it. I had those problems with the Keurig B70, went through 3 of them. Everyone loves the concept of these machines but wish they would be more dependable and just work as promised.

Posted by: Chris at February 24, 2010 11:21 AM

My husband and I bought the Cusinart SS-700 last January. We love it! But after about two weeks, Its stopped brewing. So we returned it to BBB and they gave us a new one with no hassle. After about two weeks, it stopped brewing again. I'm really frustrated. I love the coffee. I love the different features of the machine. But I just want it to work. Anyone else have this problem?

Posted by: Karen at February 23, 2010 10:51 AM

Just purchased SS 700. Was wondering if you leave the machine on...does it keep the water hot therefore use a lot of electricity?

Posted by: Bob at February 21, 2010 10:12 AM

Just bought a new SS-700 at BBB after our Keurig B-70 quit after a year. Only issue so far is that a large hole is being punched in the top of my wife's Green Mountain Breakfast Blend Decaf cups causing water to run out the top. This hasn't happened with my Diedrich French Roast cups. The rubber seal aroung the top needle seems to be harder than on the B-70. Could this be causing a problem where the upper needle seal is pushing through the top before the lower needle is seated? My wife is ready to take it back because of this, but otherwise I like the machine.

Posted by: Rusty at February 20, 2010 9:11 AM

Not a comment but more of a question. Currently, I have the Keurig B70 since late October 09. Now it's having problems. Followed troubleshooting instructions and still having problems. I don't have time to fuss with the machine in the morning I just want a travel cup of coffee to take to work. Bottom line question... is this Cuisinart SS700 MORE durable and constructed to be consistently reliable and dependable? I don't want to have to be taking it back to the store or calling customer service only to be put on hold for like forever. I don't mind paying for it I just don't want to be greatly disappointed like I am with the Keurig B70. I mean I love the concept of having coffee whenever I am in the mood for it - just don't want to be disappointed when it decides it doesn't want to work.

Posted by: Lu at February 19, 2010 6:28 PM

I really like this brewer. I have gone through 3 Keurig B70s since Christmas, all defective. Pump problems and VERY loud. I purchased the Breville 700, it has this horrible flashing white light "Open Head" all the time and the arrow button lights are so bright it's not feasible to leave the brewer on.The stainless steel is very nice but fingerprints show up all the time. I decided to try one more time with the Cuisinart, not crazy about the square head but love everything else. Coffee is hot, the machine is quiet and comes with a water filter and K-Cup located on the side. The water tank is larger so less filling up. Nice subdued blue lighting and nothing flashes at me! So far I am very happy with this brewer.

Posted by: Chris at February 16, 2010 11:24 PM

how does it compare to breville. what is the water temp? does it brew a better cup? quieter?faster? filter better? made as well?anything it has the breville doesnt that makes it worth buying?

Posted by: k at February 16, 2010 12:11 AM

Your welcome. I've been using the keurig brewer for 3yrs and I drink coffee for taste not the caffeine and before that I ordered whole bean coffee from select roasters, which I ground myself. I drink only bold and sometimes medium coffee and I truly understand your complaints. There are many companies you can order from. Just make sure its extra bold, most are dark roasst, but a few are medium. The little starter box has usually a couple of bold coffees like Dark Magic, which is one of my favorites. Even if the 10oz setting is to weak just make them on the 8oz setting, which is what the kcups were designed for. I'm sure you will enjoy the new varieties. Good luck


Posted by: PaulC at February 15, 2010 4:52 PM

PaulC - thanks for the information. I appreciate it. I was complaining about the noise my current Cuisinart makes, the Kuerig & Breville are amazingly quite. I will try the more bold kcups. I have only tried what came with the machine. I will give your suggestions a try. Cleaning that little tiny basket is a big pain. Mahalo for your time and knowledge!

Posted by: Dawn at February 15, 2010 2:54 PM

To Dawn
If the Breville didn't do it for you and the top of the line keurig then neither will the cuisinart. First off talking about the machines being noisy. The newer B-70 Keurig and the Breville don't make a sound as they have what is known as quiet brew technology.
My question, or thought is you say coffee isn't strong enough, which begs the question. What KCUPS have you tried. I love bold, Strong Coffee. If you haven't been drinking extra bold kcups dark roast then you haven't had the strong ones yet. Some come to mind are. Dark Magic,Double Diamond Black, Mahogany,Jet Fuel, Black Tiger, GJ Black Gold, Parisian Nights,Midnight Magic and many many others then you haven't tried the strong Kcups and I make these on 10oz setting and they're plenty strong enough...

Posted by: PaulC at February 15, 2010 12:38 AM

I currently have the Cuisinart Cup o Matic. Love it! Brew time is excellent, filter size is excellent, temp is excellent. Bought and returned the Keurig top of the line. Way to weak, brew time was not long enough and the my kcup size not large enough. I use about 3 tblsp. per 10 oz cup. Bought and will be returning the Breville, same problem. I can't seem to get a strong cup except from my cup o matic. The noise on this things is enough to wake the dead.

What is the brew time (start to finish) for this new Cuisinart and is their kcup the same size as the Kuerig and Breville? I realize that Breville is the high end line of Keurig. Is there a singel serve out there that has a larger filter for a stronger cup of coffee. I refer to use my own coffee etc. Any help is greatly appreciated!

Posted by: Dawn at February 13, 2010 7:06 PM

I actually like this unit quite a bit. The rinse is very nice feature, dispenses 4 oz of water into the k-cup chamber flushing the K-cup holder, the pin and the drip spout. As for hot water I believe this bypasses the brewing mechanism (I might be wrong). I like the look of the Breville better but overall the Cuisinart is amazing for one and this is huge in my book, it is SOOOOOOO unbelievably Quiet, it is incredible!!!!!! 3-Year Warranty and with a 20% off BBB this is a no brainer! The Tank is the biggest of all the Filter is a nice add on. This is a great machine! Once again, $159 with 20% off make it a steal! The brew needle/pin is a nice design too. It has three outlets to spray water over the grinds more evenly, I believe getting a better extraction from the coffee. My old B50, B60 did not have this type of needle. Not certain if the Breville or the B70 have it but I believe this is a better machine then both at a lower price.

Posted by: Erik at February 13, 2010 12:21 AM

I just brought my Cuisinart SS700 home from Bed Bath and Beyond. Unfortunately, the black plastic casing around the top of the display area is warped and not fitted correctly. I called cuisinart who advised to exchange at BBB. The customer service rep did say it is still exclusive to Bed Bath and will be for up to a year.

Posted by: Karen at February 12, 2010 7:01 PM

If you received the Review Machine directly from Cuisinart USA, Please Ask them why Cuisinart does not Have SS700 on their website even though it has been currently selling now for a couple of weeks.

Is Keurig.com also going to be selling this unit like they do with the Breville?

I too don't understand the Rinse/Hot Water Feature. I Posted my own review in the Forums. You still need to the lift the head to initiate either the 4oz Rinse and Hot Water Mode. Only difference I see is that you can repeat the process again within a "single" minute, without re lifting the head. Big Woopie Deal. Now if you could press the Hot Water Button and get continuous stream until you release then it would be of some value.

As it was implemented it is "silly" gimmick to advertise on box to differentiate from Keurig B70 Platinum and Breville.

Also Ask Cuisinart why did they include a coffe scoop, but not build in a place to store it like Breville. Seems like a Big Over Sight.

And Finally, Regarding the Charcoal Water Filter. It is Physically different than Keurig in that it doesn't have the "Date Dial". Are the Replacement Filters Interchangeable with Breville and Keurig filters or does it require Cuisinart Branded?

Posted by: Paul Loren at February 12, 2010 12:21 PM
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