February 19, 2010
Cuisinart SS700 Single Serve K-Cup Brewer First Impressions
We've been using the Cuisinart SS700 Single Serve K-Cup Brewer over the past week, and we thought we'd share some unboxing pictures and of course our first impressions.
- The Reservoir is huge - almost a 1/3 larger than the standard B70 Keurig water reservoir
- The My K-Cup storage on the side is novel - but we are missing the coffee scoop spoon that comes with the Breville - we like not having to find a scoop to add the coffee
- The controls are nice and the display icons are a bit clearer - showing the ounces in the silhouette of the cup icon
- It's very quiet so that's nice the Quiet Brew technology is throughout all the Keurig models now
- The metal outer coating wipes up easily and is very solid - but it also feels really industrial
The black larger reservoir next to the Keurig B70 reservoir.
You get the brewer, sample K-Cups, charcoal filter, and instructions.
More impressions in our full review next week where we answer your questions as well. You can sound off in the comments or add to our Cuisinart Questions thread in the Single Serve Coffee Forums. Also you can tweet us a questions or two, and send us questions on our Facebook page. Whatever the method, we'll try and get these questions answered within the context of the review.
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Posted by Jay Brewer at February 19, 2010 8:14 AM
I purchased a SS700 that was refurbished and it stopped working after 30 k cups brewed. I looked on the internet and found a youtube video that showed how you can easily fix it. I took the bottom off with a screw driver and found that the pump was leaking and this was the problem with the unit not working. The unit had brown residue all over the pump and on the bottom plate was saturated with it... what looked like coffee stains. I disassembled the inside and blew out the remaining water and tried to clean it up to remedy the pump not working. I removed the pump and found that the seals were bad causing the pump motor to seize up. I then cut the remaining wires and junked the SS700. I have come to the conclusion that if you have water (in any amount) leaking the pump motor seals are bad and the unit will soon stop working.
my k cup Cuisinart leaks water
Wished I had checked this site and these comments before I made the mistake of purchasing the SS-700C. We have a reverse osmosis for drinking water, so scaling is not an issue, but the unit constantly leaks on the counter. What a mess, especially if you've made the mistake of leaking papers laying nearby.
My SS700 will only work if I remove the tank, tip the machine on it's back over the sink, bring it back up and install the tank and then and ONLY then will it brew a cup of coffee! Hell of away to start the day! Cuisinart YOU SUCK!!
DO NOT purchase a Cuisinart ss 700C single serve coffee maker!!! I live in an area where our water is extremely soft - NO issues with excessive mineral deposits. Yet, since I read online about the scaling issues, I always used the filtered water from our fridge. This unit has started to act up - brewing less than full cups, leaking all over counter from bottom of the unit, and condensation build up in display panel (all issues well documented online). Called Cuisinart and given the third degree regarding maintenance - treated like a criminal. The rep stated there is not and never has been a recall on this machine based on my date code. Wants me to do MORE descaling..since it is under warranty, I can ship it (full of water as no way to remove water from internal filter from BC to Ontario (over 1500 km) at my expense where the tech will "dismantle it and check for scale issues" and "MAY repair it or replace it". Oh yeah, I need to send them a cheque for ten bucks as well...I bought this machine because of the 3 yr warranty, but now realize that warranty is a JOKE! Epic fail at customer service - especially when they know full well all these problems mean there is a real defect in this machine! Cuisinart has just lost this customer for LIFE! I repeat, DO NOT BUY A CUISINART SS 700C! SAVE YOURSELF THE HASSLE!
So I just purchased the Cuisinart ss700 today because of the 3 year warranty compared to the 1 year warranty of the Breville. Also, in the pictures above, the Cuisinart looks stainless steel but when I purchased it at Bed Bath & Beyond, it's just a silver coating and not stainless steel. Looks cheap to me. So after reading about this problem with the Cuisinart and the non stainless steel look, I want to switch to the Breville. Since I paid $200 for the non stainless steel Cuisinart one, I might as well pay $50 more for the Breville. The thing is that it only has a 1 year warranty. So has anyone owned the Breville for quite a long time? Has it been working fine? I just love the stainless steel. Everything in my kitchen is. I've also read that the other Keurig machines break within a month or so. The Cuisinart is VERY quiet by the way. You can barely even hear anything. Is the Breville quiet as well? I would like a reply. Thanks. Maybe the guy who posts these reviews can reply back since he has every Keurig machine. Thanks in advance.
A shame really the Cuisinart SS-700 is a superior model in every way but the pump problem kills it completely. I've wasted so much coffee, water, and time trying to "make things work"! I'm now on my third unit, never again Cuisinart will I buy. Even called Cuisinart and they dont even have a recall, c'mon address the issue so your customers have faith in your company. A shame.
Same problem here. Went through two SS 700 units in five days, the second one not even working out of the box. Bed Bath and Beyond were great about this. Since I didn't want to go through a third Cuisinart, they kindly ordered the Breville single serve for me and allowed me to use the in-store coupon. Have had it over a week and very pleased with its performance. Do hope Cuisinart works out the pump issues with the SS 700 as it is a nice design and could be a great product.
Also bought the Cuisinart SS-700 Keurig Brewer two weeks ago. Worked fine at first; Had the best features/flexibility for the money (i.e. Breville features at Keurig Platinum B-70 prices) and was a great value at $169.00 (20% off at Bed Bath & Beyond). Brewed a great cup at any size... However, after 10 days of use, pump became inconsistent (had to lift tank, tap the bottom replace, repeat, shake, to get the main unit to transfer water from external to internal tank). Went to Bed, Bath and Beyond and manager confirmed that both the Cuisinart SS-700 and Keurig Platinum B-70 models had been pulled from shelves... they both share the same quiet pump design and manufacturer/dates of production). Keurig B-60 Elite and Breville units are unaffected by the recall. Store gave me 20% off the Breville and a Keurg B-60 I brought for my brother's birthday. I will let you know how it goes in a month (but I am impressed with the Breville's sturdier construction and pump sound already).
TOTALL RECALLONALL CUISINART SS700 COFFEEMAKERS !!! Please read above post for info........
I purchased2 of these within 8 days and they both had the same issues everyones listed. Iwent in Bed Bath & Beyond Wed. 03/24/2010 and talked to the mgr. about the issues and he told me he had just gotten a total recall on "ALL CUISINART SS700" coffee makers!!!! They are all defective so at least we know we're not just the unlucky ones :) after leaving I decided to stop by another store just to double check and the mgr. there confirmed the info and had already pulled all of his )as had the first store) and was ready to ship them back. Also included was certain Keruig Platium makers depending on their lot numbers.....
I certainly hope they get the issue resolved and if so I'll give them 1 more try, but I'm not going through lifting the tank, tapping the side or whatever it takes only to get an ounce of a 12 ounce selection and then maybe another 6-8 oz if you push brew again. However, if you push the small selection after getting the 6-8 oz you usually get the correct amt. but if you wait several hrs before attempting to get more coffee you have to start all over....we can hear it trying but no water is drawn out and eventually the screen will say liftthe head and then say brewing but nothing....
Hope this helps those of you that haven't heard about the recall it was just by accident that I learned of it...
Please address any problems you have had if any in last 2 weeks.
I have had no problems whatsoever in 2 weeks myself until this morning. I was reading the forums about others already going through one or two exchanges with pump problems. After reading and saying Thank G, i must have a good unit. I made a brew and then got add water notice. I removed the tank and dump remaining old water refilled and replaced, and made a brew at default setting(8oz) and only 4 oz came out. I rebrewed and this time it said brewing for what seemed forever and only 1 oz came out. It is now brewing normal after repeated cycles.
ditto on reliability - started out great within a week - it was not working - apparently the design in the water flow is flawed...after removing water, resetting unit - it eventually worked but this problem happened over and over. back to the old units which work...surprised this was not better tested - bed bath and beyond said they just started selling them and they have had 12 returns to the store i bought it
Friday, Thanks Finally.
Please make Sure you discuss the Water Filter issue with some people stating that they are different size then Keurig ones. Also Please Discuss the Rinse & Hot Water Feature in full. Many have stating that they are gimmicks and no different than just making a brew without a K Cup.
Review will be posted Friday.
Where the Heck is the Review?
You have had the machine for close to 2 weeks
Hopefully your unit last longer than the two SS-700 we've had. Both quit working after less than a week. Returned the second for a refund.
Yes - it does come with a scoop - but the storage of the scoop is not integrated into the side compartment. We have to go find the scoop or another scoop to put the coffee into the My K-Cup. We like the integrated storage of the coffee scoop plus My K-Cup in the Breville better - just a better design.
The SS-700 Cuisinart Single Serve Brewing System does come with a coffee scoop in the packaging.