June 19, 2015

Keurig 2.0 Brewers Clogging - Cleaning Tool Available

Keurig brewer cut

We recently did a discovery on a mysterious new orange device that was shipping with Keurig 2.0 brewers. We found it was a cleaning tool for the brewers to help prevent clogging or fix a clog. We just got word Costco and Keurig are now sending notices to people about the cleaning tool and you can call and order one for yourself. 

From Jeff:

I received this letter from CostCo labeled ‘Product Information Notice’ on May 15th (i thought it was junk mail).

I have had problems with my 2.0 clogging but had just been using a paper clip on the nozzle. Apparently there is a problem and Keurig is providing a new cleaning tool. I just ordered mine over the phone and it will arrive next week. Thought you might want to let people know...

Check out the full letter here. You can call Keurig at 1-866-901-2736 to get yours.

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Posted by Jay Brewer at June 19, 2015 7:57 AM
Recent Comments

I just found this notice while looing for the cleaning tool. I received my Kuerig2 for my birthday 2 years ago but received no letter about the cleaner. When I called the number I was told that it was no longer in service. Can you help me? Jaeanne

Posted by: Jeanne McNea at September 22, 2017 11:57 AM

Only for Keurig 2.0. I called customer service, and they are sending me one free--no shipping 😏. They're also sending a new water filter unit for free, since mine broke.

By the way, the above phone number is incorrect.

Posted by: Mark Winkler at November 15, 2015 6:30 PM

Does this tool work on all keurig systems? My keurig is two years old, having the same symptoms.

Posted by: Joyce at August 30, 2015 1:07 PM
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