Starbucks Lattes Are Underfilled Class Action Lawsuit
Starbucks intentionally underfills its lattes by 25 percent, saving the coffee giant millions while ripping-off customers at the same time, a putative class action states.
‘Tall Lattes are not 12 fluid ounces, Grande Lattes are not 16 fluid ounces, and Venti Lattes are not 20 fluid ounces,’ the class action states. ‘Starbucks cheats purchasers by providing less fluid ounces in their Lattes than represented.’"
It seems the way Starbucks fills the lattes is by using lines in a foaming cup and that results in a margin of unfilled cup at the top in the finished latte. This lawsuit is interesting, and we’ll keep you posted as it develops.
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Posted by Jay Brewer at April 11, 2016 7:30 AM
I'm going to start by saying that I'm not a huge proponent of Starbucks to begin with. However, It seems like this lawsuit has been started by a bunch of whiny babies that need something better to do with their time. If they actually stopped long enough to think about what they are complaining about they should be embarrassed. It also proves that they aren't smart enough to be ordering what they are drinking. If a 16 ounce cup isn't filled to the top with a latte they are missing out on what they are perceiving as a few ounces of beverage. However, all they are really missing out on is frothed milk. Milk probably quadruples in volume when it is frothed. This means that the couple ounces of perceived beverage they are missing is only about a half an ounce of milk.
Plus, you are really paying for the shot of espresso anyway. So if anything, that half an ounce of milk that you are missing is just helping you to taste the actual coffee that you paid for.